Experience

• 

  MedGEO

  • Lebanon

  • Director of Product Development

    • Sep 2023 - Present
    • Lebanon

• 

  Cardinal Health

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Senior Product Manager

    • Dec 2021 - Sep 2023

  • Technical Opertions Manager EMEA

    • Sep 2017 - Dec 2021

    ►Provided sales support and ran solution demonstrations for hospital network and IDN executives.►Successfully deployed new system interfaces and solutions to new accounts worldwide.► Managing German, France, and United Kingdom accounts and supporting gulf coast channel partners.►Cultivating relationships to ensure successful customer experience and long-term relationships with new customers. ►Communicating benefits and adoption strategies to customers and ultimate responsibility for account renewals. ►Working in a cross functional team consisting of Operations, Engineering, Customer Support, and other functions to ensure Successful installation and adoption of the Wavemark solution. ► Assisting Marketing to present at industry conferences and webinars, and developing customer case studies and articles for publication. ►Participating in product development initiatives including new product design, documentation review, and ensuring that customers benefit from new products and enhancements.►Continuation of responsibilities from Senior Software Quality Assurance position.

• 

  WaveMark

  • Account Manager

    • Mar 2016 - Sep 2017

    ►Provided sales support and ran solution demonstrations for hospital network and IDN executives.►Successfully deployed new system interfaces and solutions to new accounts worldwide.► Managing Saudi Arabian and United Kingdom accounts and supporting gulf coast channel partners.►Cultivating relationships to ensure successful customer experience and long-term relationship with new customers. ►Communicating benefits and adoption strategies to customers and ultimate responsibility for account renewals. ►Working in a cross functional team consisting of Operations, Engineering, Customer Support, and other functions to ensure Successful installation and adoption of the CIMS solution. ► Assisting Marketing to present at industry conferences and webinars, and developing customer case studies and articles for publication. ►Participating in product development initiatives including new product design, documentation review, and ensuring that customers benefit from new products and enhancements.►Continuation of responsibilities from Senior Software Quality Assurance position.

  • Senior Software Quality Assurance

    • Mar 2013 - Mar 2016

    Create and modify both manual and automated test scripts.Develop and implement testing techniques, plans, cases, and scripts to sufficiently test the quality of existing and new applications by working with developing and engineering teams and business end users. Utilizing appropriate quality assurance tools and techniques by applying the ISO 9001:2008 standards.Testing covers the following: Functionality, Performance, Regression, Usability, Data, Scalability, Integration, Stress, Longevity and Sanity Testing.Monitor all phases in the SDLC from the requirement, design, release and support. Create quality metrics, release notes and risk assessment to improve the process and make sure the release is adequately tested and to analyze the obtained data.The major products are Mobile applications, java based applications, .Net windows applications, Linux based applications, webservices, web applications .

  • Software Quality Assurance

    • Nov 2010 - Mar 2013

• 

  Khatib & Alami

  • GIS Data Analyst

    • Mar 2010 - Oct 2010