Experience

• 

  Central Trade & Auto Co.

  • Jordan
  • Wholesale Motor Vehicles and Parts
  • 100 - 200 Employee

  • Intern

    • Jun 2023 - Jul 2023
    • Amman, Jordan

    Service Center Reception: • Shadowed service advisors. • Observed customer-centric company procedures, keeping in mind balancing company interests with the former. Light-Maintenance: • Assisted directly with car maintenance. • Performed break-maintenance, oil changes, air, A/C, and hybrid-battery filters changes on various car models. Heavy-Maintenance: • Assisted the electrical team, namely in the operation of On-Board and Off-Board Diagnostics. • Shadowed workshop controllers and learned the process through which work is distributed among technicians. • Participated in test-drives. • Data Entry.

• 

  Central Trade & Auto Co.

  • Jordan
  • Wholesale Motor Vehicles and Parts
  • 100 - 200 Employee

  • Intern

    • Jul 2019 - Aug 2019
    • Amman, Jordan

    • Participated in multiple functions and positions in the Operations and HR&A Departments. • I was able to understand how a company's SOPs are set. • Participated in meetings with several managers and directors, including the GM, focused on the incorporation of ERP systems, through which I came to comprehend the business needs that ERP systems must satisfy. • Reviewed and edited a company's employee guidebook.

• 

  Basket

  • Amman, Jordan

  • Intern

    • Jul 2019 - Jul 2019
    • Amman, Jordan

    Content Department: •As the company's website admin, I was responsible for editing the labels and descriptions of stores' products. Fulfilment Operations and Data Science: • Monitored the company's reports of monthly sales, customers and shoppers. • Analyzed and visualized the monthly reports for better data illustration. • Promoted the adoption of new business ideas aimed at increasing sales and incentivizing workers in coordination with my supervisor, which granted me a recruitment offer from the CEO.