Experience

• 

  Taibah Training & Consultancy Group

  • Business Consulting and Services
  • 1 - 100 Employee

  • Founder and General Consultant

    • Feb 2024 - Present

  • Group General Manager

    • Mar 2017 - Feb 2024

• 

  AMQ General Trading Co.

  • Kuwait City, Al Asimah, Kuwait

  • General Director

    • Dec 2020 - Present
    • Kuwait City, Al Asimah, Kuwait

• 

  Warba Insurance Company K.S.C

  • Kuwait

  • Retail and Customer Service Manager

    • Nov 2012 - Jan 2020
    • Kuwait

    - Build a team of promising and hardworking members who will meet the forecasted sales targets/goals.- Identify new potential customers and their needs in the local market by studying the demographics of various areas.- Initiate, analyze and execute various business plans in order to enhance the overall growth of the Company.- Define short, mid and long-term organization strategic goals.-Develop new products and able market existing products by developing new ideas and principles.- Carry out market and competitor research, analyzing the same and providing a feedback to the Management. - Develop and prepare quotes and proposals. Also negotiating and re-negotiating by phone, email or in person.-Build and maintain good public relations.- Train and help the sales & marketing personnel to develop their insurance technical as well as sales skills and operate more efficiently.- Coordinate with the technical departments in regard to setting up sales targets, product development/pricing.- Present and consult the mid and senior level management on business trends with a view to develop new services, products and distribution channels.- Survey the business customers to uncover the key weaknesses, strengths and modify the faulty systems in order to deliver good service.- Set up meetings between client decision makers and company’s practice leaders/principals.- Suggest new technology to streamline the current product line by going through the company marketing tools such as website and social networks.- Create marketing messages, choosing mediums such as website and print advertising, carrying out other marketing campaigns / programs to reach the target audience of the Company.- Prepare regular progress reports and ensure that the data is accurate.- Supervise all of Warba Clients complains and suggestions and insure its closure. - Maintain the contact center objectives.

• 

  Profissional designs

  • kuwait

  • Head of Public Relations & Markiting

    • Apr 2011 - May 2012
    • kuwait

    - managing the company reputation in the market. - planning, developing and implementing PR and marketing strategies;- liaising with colleagues and key spokespeople;- liaising with and answering enquiries from media, individuals and other organisations, often via telephone and email;- researching, writing and distributing press releases to targeted media;- collating and analysing media coverage;- writing and editing in-house magazines, case studies, speeches, articles and annual reports;- preparing and supervising the production of publicity brochures, handouts, direct mail leaflets, promotional videos, photographs, films and multimedia programmes;- devising and coordinating photo opportunities;- organising events including press conferences, exhibitions, open days and press tours;- maintaining and updating information on the organisation's website;- managing and updating information and engaging with users on social media sites such as Twitter and Facebook;- sourcing and managing speaking and sponsorship opportunities;- do market research;- fostering community relations through events such as open days and through involvement in community initiatives;- managing the PR aspect of a potential crisis situation

• 

  Arab Open University - Kuwait Branch

  • Kuwait

  • Head of Public Relations Unit

    • Jun 2010 - Mar 2011
    • Kuwait

    - managing the company reputation in the market. - planning, developing and implementing PR strategies;- liaising with colleagues and key spokespeople;- liaising with and answering enquiries from media, individuals and other organisations, often via telephone and email;- researching, writing and distributing press releases to targeted media;- collating and analysing media coverage;- writing and editing in-house magazines, case studies, speeches, articles and annual reports;- preparing and supervising the production of publicity brochures, handouts, direct mail leaflets, promotional videos, photographs, films and multimedia programmes;- devising and coordinating photo opportunities;- organising events including press conferences, exhibitions, open days and press tours;- maintaining and updating information on the organisation's website;- managing and updating information and engaging with users on social media sites such as Twitter and Facebook;- sourcing and managing speaking and sponsorship opportunities;- do market research;- fostering community relations through events such as open days and through involvement in community initiatives;- managing the PR aspect of a potential crisis situation

• 

  alseyassah newspaper

  • shuwaikh - journals streat

  • journalist

    • Nov 2005 - May 2010
    • shuwaikh - journals streat

    - interviewing people in a wide range of circumstances- writing copy for publication on a tight deadline- building contacts and sources for use in future stories- fact-checking the information given to you by a source- seeking out and investigating stories via your contacts, press releases and other media.- attending press conferences and asking questions;- attending a variety of events, such as council meetings, magistrates' court proceedings, football matches, talent contests, etc;- answering the phones on the news desk and reacting to breaking news stories;- working closely with the news team, photographers and editors;- recording interviews and meetings using shorthand or technical equipment;- producing concise and accurate copy according to the newspaper's house style and to strict deadlines - daily newspapers may have several each day;- writing short 'fillers' to entertain, and researching and writing longer feature articles, sometimes for subsidiary publications and supplements;- creating and uploading news content for the newspaper website.

• 

  specialized exhibition group

  • hawali - bayrout street

  • head of Public Relations & media unit

    • Oct 2008 - Apr 2010
    • hawali - bayrout street

    - managing the company reputation in the market. - planning, developing and implementing PR strategies;- liaising with colleagues and key spokespeople;- liaising with and answering enquiries from media, individuals and other organisations, often via telephone and email;- researching, writing and distributing press releases to targeted media;- collating and analysing media coverage;- writing and editing in-house magazines, case studies, speeches, articles and annual reports;- preparing and supervising the production of publicity brochures, handouts, direct mail leaflets, promotional videos, photographs, films and multimedia programmes;- devising and coordinating photo opportunities;- organising events including press conferences, exhibitions, open days and press tours;- maintaining and updating information on the organisation's website;- managing and updating information and engaging with users on social media sites such as Twitter and Facebook;- sourcing and managing speaking and sponsorship opportunities;- do market research;- fostering community relations through events such as open days and through involvement in community initiatives;- managing the PR aspect of a potential crisis situation