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Ahmad Abu Alshaar is a seasoned banking professional with 20+ years of experience in trade finance, credit management, and customer services. He holds a Bachelor's degree in Management Information Systems from Applied Science University (Jordan) and is proficient in Microsoft Office, Excel, and Word. Alshaar has worked at Kuwait Finance House and Alghanim Industries, where he has developed expertise in credit applications, customer services, and market analysis.

Experience

    • Kuwait
    • Banking
    • 700 & Above Employee
    • Trade Finance Officer
      • Apr 2017 - Present

    • Assistant Operations Officer
      • Nov 2011 - Present

      - Submit all kind of applications (opening and amendment LC ).- Submit all the required documents for the companies and check on them . - Respond to customer inquiries about LC on the phone .- Make the credit transaction application (CTA) and check it . - Create and delete the customer limit .- Work in settlement LC.- Print promissory note and contract as instructed by the client and handed to him- Seal document and endorsement on behalf of the client and delivered them .- Make the insurance for the LC.

    • Financial Services Representative
      • Sep 2007 - Nov 2011

      - Decision maker and head of the credit section. Dealing with more than 100 customers daily. Reporting to the Credit Manager.- Responsible for the appropriateness of all products sold to customers by credit. - Deliver policies in accordance with Company guidelines- apply approvals on credit applications- Following up The Market & Studying the Strategy of the Competitors.- High Experience of Customer Services & Handling.- Excellent knowledge with tasks of Credit Collection, BanksTransactions and Insurance.- Presenting credit coordinator for the showroom, between theCredit management & the electronics branch supervisor.- Improving the credit Sales in branch.- Evaluating the customer’s financial status & consider the approval for the credit transactions (electronic, textiles, car parts & quick service, ticketing, furniture & Central air-condition).- Follow up the market by studying & evaluating the compotators.- Handling any kind of customers, solve their problems & make sure that they are satisfied.- Handling the promotion & advertisement of the credit inside my branch.- Arrange between credit high management & the sales to achieve the company’s goals. By insuring the best effort & result.- Reporting achievements to department.- Follow up the (v.i.p) customers; reporting their status to the head office.- Arranging with the Central Bank to achieve the required policy throws the CI-Net.- Solving the collection problems with the customers and make sure that they understand the idea of payment and its schedule. - Making meetings with the sales department.- Making presentations for the new programs.- Helpful Manor to attract the customers for credit using the excellent Services skills with them and having the team work soul.

Education

  • 2003 - 2007
    Applied Science University (Jordan) 2003-2007
    Bachelor's degree, Management Information Systems, General

Suggested Services

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Industry Focus. “Banking”

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