Experience

• 

  Sekura International

  • Nairobi County, Kenya

  • Business Development Manager

    • Oct 2022 - Oct 2023
    • Nairobi County, Kenya

    Business Development Manager

• 

  RILEY FALCON SECURITY

  • Kenya
  • Security and Investigations
  • 200 - 300 Employee

  • Sales and Operations Executive- Facilities Management

    • Oct 2021 - Oct 2022

  • Sales and Operations Executive- Facilities Management

    • Oct 2021 - Oct 2022

• 

  Britam

  • Kakamega, Kenya

  • Unit Manager

    • Jan 2021 - Sep 2021
    • Kakamega, Kenya

• 

  Parapet Cleaning Services

  • Head Office Nairobi

  • Business Developmt Executive

    • Mar 2018 - Jan 2021
    • Head Office Nairobi

• 

  Parapet Cleaning Services

  • Head Office Nairobi

  • Business Development Executive

    • Mar 2018 - Jan 2021
    • Head Office Nairobi

    ● Identify new business, growth areas and emerging trends. ● Generate leads and cold call prospective customers. ● Management of sales process, negotiations and contract signing. ● Development of marketing strategies for digital platforms to drive sales and create product awareness ● Negotiate with clients on the prices and credit periodMaintain excellent relationships with clients through superior customer service. ● Analyse trends, data, demographic, pricing strategy that can improve marketing and sales performance. ● Ensures risk and commercial contracts terms are appropriately applied by business when entering into an integrated cleaning solutions Contract. ● Support bidding team during tendering process by providing any relevant supporting information during bidding and re-bidding.

• 

  G4S KENYA LIMITED

  • Nairobi

  • Sales and Accounts Executive

    • Apr 2009 - Feb 2018
    • Nairobi

    Secure new orders from prospective customers and existing clients by up selling and cross selling in line with set individual targets;  Demonstrate products and services knowledge to existing and potential customers by giving professional advice to aid in decision making.  Conduct market survey and develop appropriate solutions to meet customer needs  Maintain regular customer contacts and communication through daily planned calls cycles and scheduling daily meetings with existing and potential clients.  Provide clear and effective proposals/quotations for current and prospective customers and do follow ups with an aim of closure.  Coordinate sales effort to the end with marketing, customer care, sales management, accounting, operations, technical and any other department represented in the organization;  Participate in sales campaign, sales drive activities.  Manage and retain all existing and new clients, both Corporate and retail allocated and acquired in one’s portfolio for business growth;  Speedy dissemination and redress of customer complaint and queries in collaboration with relevant departments through active use of CRM.  Effective use of sales force and other systems to enhance service delivery.  Actively use CRM as required and expedite the resolution of customer problems and complaints;  Manage successful implementation of annual price increase to existing customers;  Follow up on sales and ensure collection of the initial deposit as required by company policy for new customers and assist the company in future collections as and when required.  Prepare and submit sales reports and other paperwork for effective order processing and for management analysis.