Experience

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  101 Group

  • Lahore, Sheikhupura, Faisalabad , Sialkot

  • Head of Sales

    • Dec 2023 - Present
    • Lahore, Sheikhupura, Faisalabad , Sialkot

    At 101 Group, I held the position of Sales Head, where I was instrumental in steering our sales strategies to capture and expand market share within the competitive real estate sector. My role involved a multifaceted approach to sales management, encompassing the development of strategic marketing initiatives, leadership of a dynamic sales team, and forging strong relationships with key stakeholders. I successfully implemented innovative sales techniques and processes that significantly enhanced the efficiency and effectiveness of our sales operations.

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  Union Developers

  • Lahore, Punjab, Pakistan

  • Sr. Manager Sales

    • Feb 2023 - Dec 2023
    • Lahore, Punjab, Pakistan

    ⦁ As the current Head of Union Luxury Apartments, Union Living, Union Greens & Etihad Town Phase-I Commercials .I am in charge of recruiting experienced professionals in high-rise construction and providing thorough product training to the sales team. I also manage the process of regaining former customers by means of phone calls and thorough follow-ups.⦁ I am committed to assisting the dealer network in completing client transactions and claiming timely refunds. I also analyze the market and the competition to make sure we're always one step ahead.⦁ I oversee the company's customer relationship management (CRM) system and lead generation initiatives. When it comes to major decisions, I report directly to the CEO/GM.⦁ Every month, I host open houses/meetup sessions to foster communication with consumers and retailers. I also pay close attention to using billboards and other types of outdoor advertising, as well as all sorts of online advertising.⦁ My job involves keeping consumers up to speed on the status of the development and providing rental rules after the reservation has been made. In addition to providing excellent service while staying within our limits, I am in charge of the budget.

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  Park View City Lahore

  • Lahore, Pakistan

  • Manager Sales & Customer Care

    • Aug 2021 - Jan 2023
    • Lahore, Pakistan

    Projects Sold (Residential)⦁ Golf Estate⦁ Executive Block⦁ Topaz Extension⦁ Tulip Overseas⦁ Crystal Block⦁ Diamond Block⦁ Platinum BlockProjects Sold (Commercial)⦁ Broadway Commercial 5 Marla⦁ The Walk 5 & 10 Marla⦁ The Mega Deal & The Mega Plus Deal (Launching, Managing and overseeing day to day tasks)⦁ Overseeing and selling of Signature Apartments ⦁ Parkview Portugal (Strategizing on marketing a foreign product and overseeing sales structure)⦁ Scouting, hiring & training of New StaffAs Parkview City expanded its operations, both at home and overseas, I was assigned the duty to oversee the hiring of Sales Professionals and training them in the art of marketing and closing a sale. These offices are situated in Gulberg, DHA Phase 3 and 6, Dubai, and the UK.Property Expos and Open-HousesSince we target people from all over the world, it is my job to oversee the Parkview City staff at all expos and open houses all over the world. I have overseen the UK property Expo and two open houses conducted in Dubai. My responsibilities include Staff Shuffling, Market visits, and Overall sales.⦁ Digital Marketing: Contributed to designing a digital marketing strategy for Parkview City, which led to successful reach to end-clients resulting in quality sales.⦁ Relationship Management of high-value clients: Personally responsible for the provision of priority service to high-value clients leading to increase in their investments in Parkview City.⦁ Finding, Developing & Implementation new marketing strategies for improving sales.⦁ Promoting the company's existing brands and introducing new products to the market.⦁ Analyzing budgets, scheduling expenditures, and ensuring that team meets its goals.⦁ Identifying and research of potential clients to develop and maintain strong relationship. ⦁ Coordinate with sales teams to develop mutually beneficial proposals.⦁ Arrangements and attending of business conferences, meetings, expos and events.

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  Al Rehman Developers

  • Lahore

  • Manager Sales,Customer Care & Recoveries

    • Jan 2021 - Aug 2021
    • Lahore

    • Leading a Sales Team which is contributing in selling the Phase VII, Phase II, Phase V, Soiling Land, square mall and Sialkot Havens.• Leading a Sales Team which is contributing of Sale of around 50 Million rupees monthly.• Setting weekly, monthly, and annual goals for the agents to work towards, and track these targets by meeting with teams on a regular basis.• Also conducting team meetings and advice on the product & sales accordingly. • Conducting interviews and hiring real estate sales staff.• Developing and implementing training programs that teach sales agents how to get customers, negotiate real estate deals, acquire financing, and properly fill out sale paperwork.• Maintaining relationships with repeat clients to keep them satisfied and promote future business opportunities and referrals. • Personal Contribution within the recovery unit is in Millions. • Leading the team in launching the marketing campaigns for different Phases of Multi-Acres project.• Leading the team to on-board different property managements companies within Group which improves the business activity within the group.• Keep ahead of industry’s developments and apply best practices to areas of improvement.• Control resources and utilize assets to achieve qualitative and quantitative targets.• Adhere to and manage the approved budget.• Maintain an orderly workflow according to priorities.

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  Zaitoon Official

  • Pakistan
  • Real Estate
  • 100 - 200 Employee

  • Assistant Manager Sales, Customer Care & Recoveries

    • Mar 2018 - Jan 2021

    • Restructuring of Sales & Marketing Department• Realignment of all Sales & Marketing Resources• Brand building for Zaitoon• Reformation of all Communication methods• New Strategy for Sales, Marketing and customer Services, Transfers & Possessions• Reshaping the commercials launches with improved pricing strategies• “Phase-1 re-buying, re-launch “Sales Plan Execution • Re-launch of Sales & Marketing campaign for Phase-1• Induction of business oriented dealer’s network • Mega Event for Dealer’s Recognition, Motivation and PR Building• Phase-4 launch (Soft Launch for File system)• Yearly Sales & Marketing Calendars with Budget Forecasting• Yearly & Quarterly PR • SWOT analysis for dead segment• Performance Management System induction with KPI’s for Sales Team• Liaison with Site Administrator for future sales plans.• Re-shaped the commercial launches with improved pricing strategies which improves the profit & loses portfolio.• Launch of Phase 3 (Premier Enclave) on ground plots (2019)• Sold Phase 4 in (2019)• Launched Zaitoon City (2020)

  • Senior Customer Care Executive

    • Mar 2015 - Feb 2018

    • Working on a multimillion-dollar residential and commercial property recovery unit.> Millions contributed to recovery unit. • Leading the team in Multi-Acres Project Phase marketing efforts.• Onboarding Zaitoon Group property management firms to boost commercial activities.• Implemented Financial SOP(s) and Payback Modules to enhance Zaitoon group's financial portfolio.Possession Department Documentation and SOP Execution.• Defining KPIs for the Complaint Management Department to build client confidence through phone or walk-in.• Increase client satisfaction, engagement, and organic growth.• Own customer concerns and resolve them.• Project manager for house building and occupancy.SWOT analysis for dead section.• Establish a mission and implement tactics to achieve it.Develop service processes, rules, and standards.• Record customer service activities and conversations.Analyze data and create reliable reports.• Recruit, coach, and empower customer service employees.• Keep up with industry trends and apply best practices to areas of improvement.Control resources and use assets to meet qualitative and quantitative goals.Manage the allotted budget.• Organize work by priority.

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  Nasr M&J International

  • Lahore, Punjab, Pakistan

  • Administrative Assistant

    • Aug 2013 - Dec 2014
    • Lahore, Punjab, Pakistan

    • Management of Motor Vehicles.• Security and General Administration have installed a door access control system for both entering and exiting the Visa Processing area.• Making hotel reservations for guests from other countries.• Accurate record keeping and payments to vendors, as well as internship and graduate trainee programs.• Always provide a prompt response to questions asked by employees or managers. • Maintain employee's leaves record, workers personal files.

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  PTCL

  • Islamabad, Pakistan

  • Coordinator Out Bond Centre

    • Oct 2009 - Jul 2013
    • Islamabad, Pakistan

    • Communicating with Clients in an effort to drum up business.• Customer service duties such as data collection, appointment setting, and follow-up must be systematically coordinated.• Sales and service may be improved by direct contact with consumers and businesses.• Making specific advertising initiatives is a priority.• Maintain customer understanding of items and sales script delivery.• Working together to ensure the best quality writing is produced.• Taking care of client concerns and answering frequently asked questions.• Always keep your client database, both current and prospective, up to date.• Compiled and analyzed several reports and shared them with relevant parties.

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  MCB Bank Limited

  • lahore , pakistan

  • Internee

    • Jul 2009 - Aug 2009
    • lahore , pakistan

    Two months Internship in MCB Bank Ltd, in the Departments of General Banking, Clearance, Credit , Remittance, Forex and Advances.