Experience

• 

  Eynetech

  • Kochi, Kerala, India

  • Senior System Engineer

    • Feb 2023 - Present
    • Kochi, Kerala, India

• 

  Delma Exchange

  • Dubai, United Arab Emirates

  • System Administrator

    • Mar 2022 - Jun 2022
    • Dubai, United Arab Emirates

    - Monitoring and alter computer network topology based on user issues, traffic congestion, preventative maintenance, necessary infrastructure upgrades, and new product offerings.- Managing the DLP Solution to prevent data breaches.- Managing VMs Servers onto the Cloud, installing patches, taking RDP to make necessary changes & Checking backup on Cloud Computing.- Office 365 Administration, Creating & Managing users and deleting old accounts making necessary documentation and backup onto the NAS drive.- Checkpoint Firewall Administration, Creating & Editing Policies, Allowing ports and URL filtering in Checkpoint firewall. Failover readiness with making Passive license to active and forwarding policies therein.- Cyberoam Firewall administration, Creating & Managing VPN tunnel with Cyberoam firewall. Adding User VPN clients and managing troubleshooting.- IT Inventory, Policies and other documentation management. LPO & Invoices to be documented and furnishing to accounts for payment.- Monitor performance and maintain systems according to requirements Troubleshoot issues and outages.

• 

  Al Ghurair Exchange LLP

  • Deira, Dubai, United Arab Emirates

  • System Administrator

    • Apr 2018 - Mar 2022
    • Deira, Dubai, United Arab Emirates

    - Server Installation & Configuration.- Conduct training regarding the working of the application for end users.- Managing the backup and restoration activities for disaster recovery strategy for all the systems, also handling email archiving system.- Track server activity, performing upgrades of software, maintaining computer hardware, addressing questions about technical problems, and improving efficiency by evaluating system and network functions.- Managing the DLP Solution to prevent data breaches.- Ensure disaster recovery policies and procedures are being followed and meet business goals.- Troubleshoots/resolves issues with 3rd party vendors including, site specific hardware, specific banking applications, firewall maintenance, and network devices.- Performing the IT Audit to verifying the integrity and availability of the all the hardware, server resources & keep infrastructure up to date.- Implementing recommended security policies to secure the system and ensure the data is safe from unauthorized access, ransom ware attacks and misuses.- Managing & documenting the configuration of activities. Also maintaining the IT asset inventory.- Monitoring & managing the datacenter environmental control system and cooling system.- Administers and troubleshoots Microsoft Exchange 2013.- Prioritizing the work through service desk within the SLA.- Enterprise Antivirus Installation & Support.- Surveillance Systems management.

• 

  Hashfour E-Commerce

  • Ajman

  • IT Support Engineer

    • Jul 2014 - Jan 2018
    • Ajman

    Server Installation & Configuration. Virtualization Design & Implementation.Network & Security support.Enterprise Antivirus Installation & Support.Surveillance Systems management.IT support for Clients.