Experience

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  Ingress Motors Centre - Authorised Mitsubishi Dealership

  • Puchong, Selangor, Malaysia

  • Fleet After Sales Executive

    • Nov 2021 - Present
    • Puchong, Selangor, Malaysia

    Reports to Mitsubishi Motors and Fleet Manager. Support existing fleet customers in terms of after sales services to increase after sales fleet productivity- Ensures quality standards of Mitsubishi in order to guarantee high-quality corporate clients experience.- Build rapport and maintain constant contact with corporate clients, principal dealer and Mitsubishi Motors Malaysia.- Manage the company’s Key Account Manager such as Bank Negara Malaysia, PLUS Berhad, Gas Malaysia Berhad, Polis Diraja Malaysia and ASAGA Corporation.- Negotiate service and repair price to secure new business to non active corporate clients- Achieve fleet after sales target as specified by Ingress Motors and Mitsubishi Motors Malaysia.- Conduct research to import Mitsubishi vehicles under Approved Permit (AP) import licence.- Routinely monitors the market trends and competitor’s after sales activities.- Prepare fleet after sales daily, weekly and monthly reporting as well as the next FY2021/2022 budget and Board of irectors Meeting.- Have in-depth fleet after sales product knowledge of Mitsubishi (Fleet Management System (MFLeet), Credit Facility, - Mitsubishi Vehicle Evaluation Programme (Car Clinic), 3P, Safety Defensive Driving Programme, Vehicle Maintenance Programme).

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  Freelance

  • Equity Trader

    • 2019 - Present

    - Execute purchases and sales of investment products in a timely and efficient manner- Conduct research on the financial market by analysing economic data and economic trends to forecast the success or failure of securities (fundamental and technical analysis)- Regularly monitoring portfolios to ensure that they are Shariah-compliant- Keeping abreast on financial market developments- Conduct research on upcoming IPOs

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  Sime Darby Auto Bavaria Sdn. Bhd.

  • Petaling Jaya, Selangor, Malaysia

  • After Sales Protege

    • Sep 2020 - Nov 2021
    • Petaling Jaya, Selangor, Malaysia

    Reports to the Head of After Sales. - Analyse and monitor the after sales performance of all eight Auto Bavaria branches- Analyse and monitor operational KPIs such as profitability, productivity, efficiency and utilisation in order to meet Management Plan and BMW Malaysia targets- Generate weekly and monthly reports for BMW VOC, Warranty Rejection rate, SOCAR, Body and Paint jobs, Workplace- Inspection and lapsed customers- Prepared the FY21/22 Management plan for approval by Sime Darby Motors- Prepare proposals for approval by top management of Auto Bavaria and Sime Darby Motors- Prepare a summary of warranty write-offs for approval by the Managing Director- Disseminate information and instructions from HQ to Sime Darby Motors Malaysia's Head of After Sales, Dealer - Principals and branch Heads of After Sales- Ensure that proper SOPs are in place and that branches fully comply with the company's, BMW Malaysia's, and government's SOPs, rules, and regulations- Raise Purchase Requisitions, Purchase Orders and track supplier invoice payments- Administered Auto Bavaria merchandise store on Lazada

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  Rockit Steakhouse

  • London, England, United Kingdom

  • Assistant Chef

    • 2019 - 2019
    • London, England, United Kingdom

    Worked as a part time chef in a steakhouse in London.