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Bio

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Adrienne Jones is a seasoned telecommunications professional with 20+ years of experience in managed services, telephony, and unified communications. She has held various roles, including Partner Success Specialist at Reinvent Telecom and Regional Channel Sales Manager at Allstream. Adrienne has a strong background in sales, marketing, and channel management, with expertise in T1, Sip Trunking, Mpls, and VoIP.

Experience

  • Reinvent Telecom
    • Scottsdale, AZ
    • Partner Success Specialist
      • Feb 2018 - Present
      • Scottsdale, AZ

      • Work closely with our Wholesale partners to implement best practices for their businesses• Demonstrated all products for Wholesale partners and their end users

  • Saddleback Communications
    • Scottsdale, Arizona
    • Partner Success Specialist
      • Feb 2018 - Present
      • Scottsdale, Arizona

  • Allstream
    • Phoenix, Arizona Area
    • Regional Channel Sales Manager
      • Apr 2017 - Feb 2018
      • Phoenix, Arizona Area

      • Successfully rebuilt business by refocusing sales/marketing strategy on referral and channel relationships.• Facilitated and participated in weekly account planning/forecasting sessions and hosted training sessions to increase knowledge, motivate, and inspire team to achieve results.• Recruited and developed new agents to assist with the sales growth for assigned business partners.

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Associate Channel Sales Manager
      • Dec 2014 - Apr 2017

      • Analyze current invoices and suggest products • Respond to email request and obtain pricing for Channel Partners• Creating and following up on customer facing proposals• Attend trade shows and customer demonstrations representing Integra’s Indirect Channel

    • Sales Support Specialist II - Channel Sales
      • Sep 2006 - Dec 2014

      • Coordinated the day to day operations of the Arizona Sales Assistants as well as provided training and direction• Organized , coordinated, and monitored work progress to ensure timely completion of projects• Responsible for order scrubbing, entry,reporting and follow through of all Sales Order Packets.• Correspond with Agent Partners regarding order status and customer service.

    • Bookkeeper
      • Aug 2003 - Jan 2007

      • Skilled in all aspects of recording transactions, posting debits and credits, reconciling accounts, and ensuring accuracy and completeness of data.• Excellent computer skills; proficient with Microsoft Word, Microsoft Excel, and able to learn proprietary systems/applications quickly and easily.• Excelled within a fast-paced environment, continually taking on increased levels of responsibility

    • Telco Support Analyst
      • Aug 2003 - Aug 2006

      • Troubleshot connection issues with Telco’s, clients, and pharmaceutical companies to ensure a quality connection for their video conferencing • iPhysicianNet “Knowledge Web” developer of scope work within call center.• Worked with local and wide area Telco services to correct ISDN, T1, & DSL Line troubles.• Demonstrated talent for quickly learning new tasks and completing assignments ahead of schedule while maintaining a high degree of accuracy.

Education

  • 1995 - 1997
    Chandler/Gilbert Community College
  • 1991 - 1995
    Mountain Pointe High School
    General

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Telecommunications and Networking”

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