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Adrien Véder

Superviseur Expert at EUROCRM MAURITIUS
Intro Book
Seasoned management and marketing professional with a strong educational background.
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Location
Canada, CA
Languages
  • English Professional working proficiency
  • French -
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Bio

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Adrien Véder is a seasoned professional with 10+ years of experience in management, marketing, and human resources. He holds a Bachelor of Business Management and Leadership degree from Curtin University and is certified in Cisco CCNA and other fields. He has worked as a Supervisor Expert and Teleconseiller Expert at EUROCRM MAURITIUS.

Credentials

  • Introduction to Cybersecurity
    Cisco
    Dec, 2022
    - Apr, 2026
  • Are Leaders Born or Made?
    LinkedIn
    Oct, 2017
    - Apr, 2026

Experience

  • EUROCRM MAURITIUS
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Superviseur Expert
      • Aug 2018 - Jan 2024

      Organiser, planifier et gérer les ressources à disposition.Diriger l'équipe a un but précisContribuer au bon fonctionnement de l'organisationEnvoyer des rapports au département projetPrendre en charge les réclamations salariales des collaborateurs.Soumettre les différentes feuilles d'heure au département des ressources humainesRésoudre les problèmes informatiques.Formation en internes des collaborateurs..Faire respecter les règlements de l’entreprise.Encaissements des factures.Contractualisation des offres (produits et service ).Appliqué la loi chatel et Hamon.Suivi administratif (attestation de travail / souscription de l’assurance santé / transporteur et autre).

    • Téléconseiller Expert
      • Jan 2014 - Aug 2018

      Contacter les clients potentiels ou existant pour les informer sur un produit ou un service.Répondre aux questions sur les produits ou l’entreprise concerne.Poser des questions pour comprendre les besoins des clientsAprès l'argumentation, persuade le client de souscrire au service ou produit.Mettre à jour les renseignements sur le client dans la base de donnéesÊtre toujours le meilleur meneur de l’équipe en réception ou émission appel.

Education

  • 2022 - 2022
    Cisco Networking Academy
  • 2018 - 2021
    Curtin University
    Bachelor of Business Management and leadership
  • 2018 - 2019
    RUSHMORE BUSINESS SCHOOL
    LEVEL V, Human Resources Management/Personnel Administration, General
  • TAFE NSW
    Business Management, EXCELLENT
  • TAFE NSW
    Certificate IV In Business Mangement, EXCELLENT

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Industry Focus. “Outsourcing and Offshoring Consulting”

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