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Aditya P. profile image

Aditya P.

Head Of Customer Assistance Center, Mercedes-Benz Distribution Indonesia passenger car and van. at Mercedes-Benz Indonesia
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Seasoned professional with extensive experience in customer service and training.
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Location
Jakarta, Jakarta, Indonesia, ID
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Bio

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Aditya P. is a seasoned professional with 13 years of experience in the automotive and hospitality industries, including roles as Head Of Customer Assistance Center, Assistant Manager - Training Academy, and Training Manager.

Experience

  • Mercedes-Benz Indonesia
    • Indonesia
    • Motor Vehicle Manufacturing
    • 400 - 500 Employee
    • Head Of Customer Assistance Center, Mercedes-Benz Distribution Indonesia passenger car and van.
      • Mar 2022 - Present

    • Assistant Manager - Training Academy, Mercedes-Benz Distribution Indonesia, Passenger Car & Van
      • Jul 2021 - Mar 2022

    • After Sales Field Force / Retail Development , Mercedes-Benz Distribution Indonesia, Passenger Car
      • Sep 2015 - Jul 2021

      Automotive Company

    • CSI Training Specialist, Mercedes-Benz Indonesia, Central Training Department
      • Feb 2012 - Sep 2015

    • CSI Trainer, Mercedes-Benz Indonesia, Central Training Department (special project)
      • Feb 2011 - Feb 2012

  • Mandarin Oriental Hotel Group
    • Jakarta, Indonesia
    • Learning and Development Manager
      • Nov 2008 - Dec 2009
      • Jakarta, Indonesia

      Luxury Hotel Group

  • Kagum Hotels
    • Bandung Area, West Java, Indonesia
    • Corporate Lesson and Development Manager
      • Apr 2008 - Nov 2008
      • Bandung Area, West Java, Indonesia

      National hotel chain

  • Kempinski Hotels
    • Jakarta, Indonesia
    • Training Manager
      • Nov 2007 - Apr 2008
      • Jakarta, Indonesia

  • Mandarin Oriental Hotel Group
    • Jakarta, Indonesia
    • Assistant Learning and Development Manager
      • Sep 2005 - Sep 2007
      • Jakarta, Indonesia

  • Banyan Tree Hotels & Resorts
    • Bintan island, The Riau Islands
    • Assistant Training Manager
      • Oct 2004 - Sep 2005
      • Bintan island, The Riau Islands

Education

  • 1997 - 2002
    Sekolah Tinggi Pariwisata Bandung (NHI)
    Bachelor degree of applied science, Hotel Administration and Management

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Industry Focus. “Motor Vehicle Manufacturing”

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