Experience

• 

  Embassy Group

  • Bengaluru, Karnataka, India

  • Head - Corporate Operations

    • Aug 2016 - Present
    • Bengaluru, Karnataka, India

    Self-motivated, with a strong sense of personal responsibility.Skilled at working independently and collaboratively in a team environment.Proven ability to learn quickly and adapt to new situations.Aligned organizational objectives with company mission to increase business growth and integrate work strategies.Maintained P&L and shouldered corporate fiscal responsibility.Directed technological improvements, reducing waste and business bottlenecks.Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.Influenced company culture by promoting core values like integrity, accountability, innovation, teamwork, and excellence throughout daily operations.Established and maintained strong relationships with customers, vendors and strategic partners.Boosted operational efficiency by streamlining processes and implementing cost-saving measures.Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.Provided professional services and support in a dynamic work environment.Strengthened communication skills through regular interactions with others.Exercised leadership capabilities by successfully motivating and inspiring others.Demonstrated strong organizational and time management skills while managing multiple projects.

• 

  Virtuous Retail

  • Bengaluru, Karnataka, India

  • Centre Head

    • Apr 2015 - Jul 2016
    • Bengaluru, Karnataka, India

    Demonstrated leadership skills in managing projects from concept to completion.Participated in team projects, demonstrating an ability to work collaboratively and effectively.Used critical thinking to break down problems, evaluate solutions and make decisions.Acted as a team leader in group projects, delegating tasks and providing feedback.

• 

  CapitaMalls Asia

  • Singapore
  • Real Estate
  • 700 & Above Employee

  • Manager, Retail Operations

    • Dec 2008 - Mar 2015

    Exercised leadership capabilities by successfully motivating and inspiring others.Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.Implemented operational strategies and effectively built customer and employee loyalty.

  • Assistant Center Manager

    • Dec 2008 - Feb 2010

• 

  Forum Sujana Mall

  • Hyderabad Area, India

  • General Manager

    • Jan 2014 - Feb 2015
    • Hyderabad Area, India

• 

  CapitaRetail Prestige Mall Management Private Limited

  • Bengaluru Area, India

  • Manager, Retail Operations

    • Oct 2012 - Dec 2013
    • Bengaluru Area, India

• 

  Forum Value Mall

  • General Manager

    • Jun 2011 - Sep 2012

  • Assistant General Manager

    • Mar 2010 - May 2011

• 

  Jumeirah

  • Dubai. United Arab Emirates

  • Team Leader - Front Office

    • May 2004 - Dec 2007
    • Dubai. United Arab Emirates

    Optimized customer experience by delivering superior services and effectively troubleshooting issues.Built strong relationships with customers through positive attitude and attentive response.Collaborated with other department leaders to establish shared goals and ensure alignment across teams.Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.Gathered, organized and input information into digital database.