Bio
Experience
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Language Empire
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Newcastle-upon-Tyne, England, United Kingdom
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Freelance Interpreter
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Feb 2024 - Present
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Newcastle-upon-Tyne, England, United Kingdom
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Medical Secretary - Arrhythmia Nursing Team
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Jul 2023 - Present
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Ward Clerk - Peadiatric Intensive Care Unit - Cardiothorocic Ward
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Aug 2022 - Jun 2023
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Connect Health
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Newcastle upon Tyne, England, United Kingdom
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Bank Head Office Receptionist/ Data Entry Administrator
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Apr 2022 - Apr 2023
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Newcastle upon Tyne, England, United Kingdom
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Careline Lifestyles / Durham Careline Limited
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Newcastle upon Tyne, United Kingdom
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Care Home Administrator Lead
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Apr 2011 - May 2014
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Newcastle upon Tyne, United Kingdom
I was responsible for the smooth running as of the key administrator of the care home. My key duties were maintaining client financial records of the home in line with Company policies and procedures. Processing receipts of monies against client’s accounts. I processed staff payroll on a weekly basis and monitored sicknesses and absence. I maintained up to date records of supervisions and appraisals. I updated all staff trainings on the company training matrix. As well as being responsible for the whole recruitment process. On a weekly basis I was responsible of ordering cleaning supplies, food, nursing supplies through the purchasing system.
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NHS
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Edinburgh, Scotland, United Kingdom
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Medical Laboratory Assistant
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Nov 2004 - Jun 2010
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Edinburgh, Scotland, United Kingdom
This job involved undertaking clinical laboratory support duties under supervision of the biomedical scientists. Communication played a major role as providing and receiving verbal routing information was required for hundreds of biopsy specimens every day. Attention to detail was essential - I checked correct demographic details, entered test results against patients' records, and recorded the nature and number of samples taken by the pathologists and to ensure that each sample kept the correct unique number for each patient. I assisted the biomedical scientists and pathologists and I was able to anticipate their requirements.
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WRVS
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Edinburgh, United Kingdom
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Assistant Project Manager
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Jun 2008 - Oct 2008
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Edinburgh, United Kingdom
This job involved a very high level of responsibility. I ensured that the day-to-day operation of the retail or catering outlet was running smoothly. I supervised volunteers and supported the recruitment and induction of new volunteers. I made sure all relevant stock and goods were ordered and controlled.
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British Red Cross
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Edinburgh, United Kingdom
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Service Coordinator
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Jul 2007 - Dec 2007
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Edinburgh, United Kingdom
This job required me to be the central point of contact if members of the public were interested in doing first aid courses. I booked, confirmed all first aid courses and entered them into a database. I was also involved with confirming days and times with trainers themselves, which also led me to organise locations. Teamwork skills were essential to run the courses. I also attended meetings with the service manager.
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Medical Receptionist
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Mar 2004 - Sep 2004
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Edinburgh
This job involved administrative and secretarial duties which included scheduling and cancelling patient appointments. I received and delivered messages to appropriate doctors, nurses, midwives and the practice manager. All incoming and outgoing mails were processed. I stamped all results from labs and completed patients' notes. I made sure all patients’ notes were up to date and all the patient files were pulled out from filing for next day surgeries. Clerical work also involved faxing and photocopying.
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Education
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2021 - 2021SBA Nationwide
Occupational Studies, NVQ LEVEL 1 -
2021 - 2021SBA Nationwide
Contact Centre Operations, Contact Centre Operations -
2003 - 2004Queen Margaret University College
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management -
1999 - 2003University of Abertay Dundee
Bachelor of Arts (BA), Business Administration and Management, General
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