Experience

• 

  All Occasion Florist

  • Floral Manager & Designer

    • Oct 2003 - Present

    Create floral arrangements for all types of occasions.

  • Head Designer/Manager

    • Oct 2003 - Present

    Responsibilities included but are not limited to:Strengthening company's business by implementing daily sales to both walk-in customers along with phone in requests. Greeting customers entering the store to ascertain what each customer wanted or needed.Providing an elevated customer experience to generate a loyal clientèle.Conducting daily sales with customers to discuss floral displays, including special floral pices, cooperate events & weddings.Politely assisting customers in person and via telephone.Designing of novelty and special request items.Communicating with vendors regarding everyday order availability, future inventory and special orders.Developing reputation as an efficient service provider with high levels of accuracy.Building long-term customer relationships and advised customers on purchases.Generating invoices upon receipt of billing information and tracked collection progress.Entering financial information and payments to guarantee that employees and vendors were paid accurately and on time through POS system.

• 

  Vera's Florist

  • Floral Designer

    • Jun 1988 - Dec 2002

    Responsibilities included but are not limited to:Strengthening company's business by implementing daily sales to both walk-in customers along with phone in requests. Greeting customers entering the store to ascertain what each customer wants or needs. Providing an elevated customer experience...