Experience

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  Le Passage Hotel & Casino

  • Food & Beverage Director

    • Jan 2012 - Present

    • In charge of hotel food and beverage service operations, In addition to other stand-alone restaurants outside the hotel property. Oversee a number of managers at different locations such as:-o Le Passage Brasserie at Al Gazira Club.o Aero Sport Club outlets in addition to banquet facilities of ...

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  Iberotel cairo

  • Cairo Airport

  • Food and Beverage Manager

    • Jan 2009 - Dec 2011
    • Cairo Airport
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  Mövenpick Heliopolis

  • Food and Beverage Manager

    • Jun 2005 - May 2007

  • Assistant Food and Beverage Manager

    • Sep 2003 - May 2005

  • Restaurants Manager

    • Jun 2002 - Aug 2003

    Ensure all restaurants operate efficiently and profitably according to Movenpick Hotels and Resorts Standard.Coordinate all activities, whatever the size or type with outlets managers as well as Kitchen Chef maintaining high standards of food, service, and health and safety.Combines strategic planning and day-to-day management activities, such as shift pattern organization and function spaces control.Business activities:• Taking responsibility for the business performance of the restaurant.• Analyzing and planning restaurant sales levels and profitability.• Organizing marketing activities, such as promotional events.• Preparing reports at the end of the shift/week, including staff control, food control and sales.• Creating and executing plans for department sales, profit and staff development.• Setting budgets and/or agreeing them with senior management.• Planning and coordinating menus.Front-of-house:• Coordinating the entire operation of the restaurant during scheduled shifts.• Managing staff and providing them with feedback.• Responding to customer complaints.• Ensuring that all employees adhere to the company's uniform standards.• Meeting and greeting customers and organizing table reservations.• Advising customers on menu and wine choice.• Recruiting, training and motivating staff.

  • Restaurant Manager

    • Mar 1999 - May 2002

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  Mövenpick El Quseir

  • Corporate Management Trainee

    • Feb 1997 - Feb 1999

    Food & Beverage - Kitchen (5 months) - Stewarding (2 months) - Restaurants & Bars (7 months) - Banqueting & Catering (3 months) - F&B Administration (2 months) Rooms Division - Front Office (1 month) - Reservation (2 weeks) - Housekeeping & Laundry (1 month) Sales & Marke...

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  Mövenpick Heliopolis

  • Cairo Airport

  • Captain

    • Jan 1992 - Jan 1997
    • Cairo Airport

    - In charge of swimming pool operation including:-Opening and closing procedures.Controlling bar stock and requisitions.Creating daily special and fresh cocktails on daily basis.Train new employees and being the godfather of the outlet.Schedule and control events and musician performance during s...

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  Le Meridien Hotels & Resorts

  • Cairo Heliopolis

  • Server

    • Oct 1989 - Jul 1991
    • Cairo Heliopolis

    St. Germain RestaurantFrench Brasserie is open 24 hours. Buffets and a traditional menu are available.Open around the clock serving breakfast, snacks, lunch and dinner with International / Oriental open buffet as well as " A la carte" menu.Located at the lobby level.Cuisine: Internation...