Experience

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  CCI South Africa

  • Cape Town, Western Cape, South Africa

  • Regional I.T. Manager

    • Mar 2023 - Jan 2024
    • Cape Town, Western Cape, South Africa

    Reason for leaving : RetrenchmentLead Multiple sites in Cape Town, end to end delivery of all IT services on behalf of CCI’s existing and new RSA, US,UK and AUS clients. Supporting the future shape of CCI’s IT service offerings in this geography by ensuring efficient and effective client experiences through the delivery of world-class IT solutions.Ensuring the IT function is positioned as a competitive advantage to support new business and retain current clients.Managing day-to-day IT issues assigned to IT engineers ensuring quality and SLA time frame completion of tasks.Weekly analysis of IT issues raised, Providing amicable solutions within the budget. Weekly presenting IT risk factors and mitigations to senior management and stakeholders in conjuction with risk and compliance team.Motivating, identifying and assisting the team in reagards to channeling their strengths and weaknesses to their best ability to exceed the KPI's.Play an integral part in the crisis management team, ensuring the SOP is adhered to during an emergency.Ensure all sites have adequate IT support managed and scheduled according to business needs.Having regular scheduled meetings with clients to ensure client expectations are met and relevant authenticated information is exchanged for business continuity.Providing verified and accurate information to senior management team (IT, Transitions, Risk & Compliance, Facilities, and business managers) during the monthly strategic planning meetings.Monthly reporting to management executives on the progress of sites.End-to-end management of arising matters within the IT structure holistically.

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  UZR Technology Consulting

  • Mafikeng, North-West, South Africa

  • Senior Information Technology Consultant

    • Nov 2021 - Mar 2023
    • Mafikeng, North-West, South Africa

    Reason for Leaving: Closed Business for relocationOnline IT supportOnsite Microsoft softwareICT hardware supportCCTV installation and configurationBusiness change management implementationEvent Photography and editing

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  Vox Telecom

  • South Africa

  • Information Technology Representative

    • Feb 2001 - Mar 2023
    • South Africa

    Remotely Managing Vox Clients

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  Department of Health South Africa

  • Mmabatho Area, South Africa

  • Data Management & ICT Deputy Director

    • Nov 2015 - Jul 2021
    • Mmabatho Area, South Africa

    Reason for leaving: Contract ended.To be the accountable person for implementation of designated significant ICT projects of strategic importance to the organisation, with overall responsibility for the successful implementation of designated ICT projects and specifically planning and monitoring.Ensure that a suitable framework is in place for the project management and coordination, responsible for developing implementing and monitoring as required, to ensure the successful implementation of the new projects. Identification and benchmarking of project benefits. Taking personal responsibility for the tracking, reporting and monitoring against baseline targets and explanation of any variance at project Board level.Chair workstream/project meetings relevant to the project.Manage the project team and the delivery of associated work packages and also mentor and take line management responsibility for Project Managers/Systems Support as requireJIT (JUST IN TIME) policy implementation and management.Communicate complex project information to a wide range of listeners including formal presentations to senior colleagues and groups of staff within the Trust.

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  North West Provincial Legislature

  • Mmabatho Area, South Africa

  • Lead Web Developer

    • Sep 2014 - Apr 2015
    • Mmabatho Area, South Africa

    Reason for Leaving: Contract Ended.Improve and Update Website, Intranet, Social Media sites, Graphic Designs and Assist in IT Support.Provides high-quality development and support of digital systems and mobile apps using the available infrastructure (PHP, HeidiSQL, MySQL, HTML, JavaScript, CSS) and provide technical leadership on site for several business projects).Assists in the development of web publishing systems and applicationsAssign web developers on technical issues and modern web development best-practices and solutionsExecute development, testing, debugging, integration, and deployment in accordance with best practices and specific internal procedures and standardsContributes to task identification and work effort estimates for development and maintenance activitiesParticipates in the analysis, definition, and scoping of new projectsLead a team to write and deliver code that is modular, highly scalable, and robust to achieve better quality, satisfy stakeholders and delight customersProvides 2nd tier on-call support as neededCollaborates with business partners, other Information Technology (IT) teams and senior application developers to arrive at recommendations for technology decisionshttp://www.nwpl.gov.za/public/index.php

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  Cybernet Computers

  • Mafikeng, North-West, South Africa

  • IT Manager

    • Jan 2001 - Aug 2014
    • Mafikeng, North-West, South Africa

    Reason for leaving: Closed BusinessManaging the day to day tasks, meeting with different manufacturers and distributors for business expansions, and increased profitability. Meeting with potential clients to increase business network. - Building and deploying plans to fit customer business initiatives within the Networking and Internet fields. Support service to insurance company -MB Isurance Brokers & NuWest Brokers- Planning and controlling sales engagements.-Researching Customers as well as profiling.-Work with project teams; project scoping, project objectives, development and implementation of Networks (LAN, WLAN) and Internet access. -Providing support in Networking (WLAN, LAN, WAN)-Researching Markets and Industries related to customers needs.-Liaise with marketing with promotions, launches andBrand/product campaigns-