Experience

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  APMEX

  • Oklahoma City

  • Account Manager/ Broker

    • Sep 2020 - Present
    • Oklahoma City

    As an Account Manager at APMEX, I had the privilege of managing high-value transactions and creating exceptional customer experiences that fostered long-term client relationships. In this role, I was responsible for handling million-dollar transactions while ensuring client satisfaction and repeat business.Managed a portfolio of key accounts, serving as the primary point of contact and building strong relationships with clients.Conducted thorough needs assessments to understand clients' investment objectives and provided expert guidance on precious metals and other investment products.Collaborated closely with clients to develop tailored investment strategies, ensuring alignment with their financial goals and risk tolerance.Facilitated seamless transaction processes, overseeing order fulfillment, logistics, and delivery of precious metals to clients

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  Verizon

  • Oklahoma City, Oklahoma

  • Solutions Specialist

    • Apr 2019 - Sep 2020
    • Oklahoma City, Oklahoma

    As a Solutions Specialist at Verizon, I had the opportunity to leverage my expertise in sales and customer service to deliver tailored solutions to clients. In this role, I focused on understanding customers' unique needs and recommending the most effective products and services to help them achieve their goals.Engaged with clients to understand their business requirements and challenges, providing consultative solutions to address their specific needs.Demonstrated in-depth knowledge of Verizon's product and service offerings, effectively communicating the value proposition to clients.Proactively identified upselling and cross-selling opportunities, maximizing account potential and driving business growth.

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  Next Level Acquisitions

  • Oklahoma City, Oklahoma

  • Wireless Specialist

    • Dec 2018 - Apr 2019
    • Oklahoma City, Oklahoma