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Adam Thompson is a seasoned IT professional with 26+ years of experience in computer hardware, software, networking, and technical support. He has held various roles, including Information Technology Specialist, Computer Specialist, and Freelance Computer Repair. Adam has worked in educational settings, managing Windows networks, computer repairs, and software installations, as well as providing technical support and training to staff. He holds a strong foundation in computer hardware, software, and networking, with expertise in troubleshooting, computer repair, and staff development. Adam has also worked with various technologies, including Apple, Google Apps, and Smartboards.

Experience

    • United States
    • Education Administration Programs
    • 300 - 400 Employee
    • Information Technology Specialist
      • Jun 2014 - Present

      Tier I SupportTier II SupportInventory ManagementComputer Deployment PC Support and RepairApple Support and RepairWindows AdministrationGoogle Apps AdministrationNetwork TroubleshootingiPad Setup and MaintenanceChromeBook Setup and MaintenanceSmartBoard SoftwareMeraki Cisco MDM Management

    • Senior Technical Support Representative
      • Jun 2013 - Present

      -Tier 1 Support-Mac Deployments using DeployStudio-PC Maintenance-Mac and PC Repair-Inventory Management -Google Apps Admin Experience

    • Computer Specialist
      • Sep 2004 - Present
      • Oxford, Ohio

      -Front line Support-Manage Windows Network-Computer repair and software-Apple Experience and Repair -Smartboard Installation and Software setup-Networking Experience

  • Computer Repair
    • Southwest Ohio
    • Freelance
      • Sep 1997 - Present
      • Southwest Ohio

      Computer Repair and Update

  • Marble Computers
    • Hamilton, Ohio
    • Sr. Computer Tech
      • Jan 1999 - May 2004
      • Hamilton, Ohio

      -Management -Customer Service-Computer Repair and Service

Education

  • 2000 - 2004
    Preble Shawnee High

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer and Network Security, Computer Hardware, Computer Networking, Computer Software, Information Technology and Services, Information Services, Technology and Software Development.”

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