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Adam Kadiyeh profile image

Adam Kadiyeh

Operations Centre Manager at Transport for London
Intro Book
Adam Kadiyeh is a seasoned Operations Centre Manager with 10+ years of experience in managing teams, driving organizational development, and delivering customer-centric services in London, UK.
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Location
London, England, United Kingdom, GB
Languages
  • English Native or bilingual proficiency
Skills
  • Management
  • Project Management
  • Coaching And Mentoring
  • Quality Auditing
  • Administration
  • Show all
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Bio

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Adam Kadiyeh, seasoned operations expert, currently leads the Operations Centre at Transport for London, a role he has held since September 2023. Prior to this, he served as Systems Analyst (2020-2023), Performance Manager (2019-2020), and Contact Centre Team Manager (2013-2019) at Transport for London, where he honed his expertise in management, project management, and quality auditing. Throughout his 10-year tenure at Transport for London, Adam has developed a strong background in administration, customer experience, and internal communications. His experience has equipped him with the skills to drive organizational development and deliver exceptional customer service management. Adam holds a degree in International Business from the University of Westminster, where he was an active member of the Student Representative Committee and participated in the Erasmus Study Abroad Programme.

Experience

  • Transport for London
    • United Kingdom
    • Non-profit Organizations
    • 700 & Above Employee
    • Operations Centre Manager
      • Sep 2023 - Present

    • Systems Analyst
      • Apr 2020 - Sep 2023

    • Performance Manager
      • Mar 2019 - Apr 2020

    • Contact Centre Team Manager
      • Nov 2013 - Mar 2019

Education

  • 2009 - 2013
    University of Westminster
    International Business BA, Business, Management, Marketing, and Related Support Services

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Industry Focus. “Non-profit Organizations”

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