Experience

• 

  Dairy Queen

  • Owner

• 

  Dairy Queen

  • Leominster, Massachusetts, United States

  • Owner

    • Sep 2021 - Present
    • Leominster, Massachusetts, United States

• 

  Cinemaworld

  • Fitchburg, Massachusetts

  • General Manager

    • Mar 2017 - Apr 2021
    • Fitchburg, Massachusetts

• 

  IBM

  • Digital Sales Account Manager

    • Jul 2015 - Apr 2017

    Working with companies within Three Critical Business Cores:FOPM - Financial and Operational Performance Management - Reporting, Budgeting, and Forecasting SolutionPMQ - Predictive Maintenance and Quality - Reducing equipment failure and asset turnover before it happens using algorithmic patterns in machine operationsPCI- Predictive Customer Intelligence - Growing, Acquiring, and Maintaining Customers by delivering the total customer customer experience with personalized marketing and targeted marketing solutions

  • Digital Sales Representative - Business Analytics

    • May 2014 - Apr 2017

    • Working collaboratively with clients and team to provide progressive analytics solutions that work to solve real world problems in real time, by leveraging their data, and the complete portfolio of IBM Business Analytics products (Cognos/TM1/SPSS (Business Intelligence/Financial Performance Management/Predictive Analytics)• Work closely with business analytics team (Inside Sales, Business Development, Lead Development) who are aligned with accounts located in the Enterprise Non-Select, Commercial, and Public Sector Space• Support IBM Forward Looking Business Intelligence & Predictive BI Solutions• Providing a solution minded approach to customers' needs, and presenting them with the best choice to attain their long and short term goals

• 

  Cinemaworld

  • Business Development Manager

    • Dec 2005 - May 2014

    • Produced a structured, more cost effective, revitalized brand adding modern efficiencies, implemented over 10 year period• Oversaw company reports from 2008-2013; saved over 35% in commercial expenses (lease negotiation, staffing, balance sheets, social media advertising, online marketing, janitorial expenses, on site promotions)• Generated $127K in revenue through team promotions with businesses throughout area including: Butler Furniture, Hannoush Jewelers, Water Country, Goddfrey’s Restaurant, Zeda’s Pizza, Happy Jack’s, Foodie Taxi, King’s Buffet, Gourmet Donuts, Mosquito Squad, Petopia, IC Credit Union• Saved 50% on equipment costs switching from “ICEE” brand to less expensive “Siberian Chill” brand with less than 5% disruption in sales• Switched Arcade vending companies and increased revenue over 300% adding “redemption games” to theater (i.e. stacker machine, keymaster machine: A-Z Vending Co)• Secured national deal with Screenvision and Cinema Marketing Group for on-screen advertisements of both local and corporate businesses; oversaw all purchase orders • Led advertising with Sentinel & Enterprise, Telegram & Gazette, and other local newspapers for cinema events, premieres, midnight screenings• Sponsored multiple contests monthly, including giveaways, raffles, wall/banner advertistements• Partner with Groupon to sell $6k in theater sales through 3 Day Promotion • Evolved core business components updating entire cinema from 35mm to Dolby Digital Audio and Video with Cinedigm LMS Projector Technology (2010-2011)• Scheduled/dispatched on-site technicians and resolve multiple trouble tickets each month with 100% success rate• Conducted employee training, staffing, leadership, rewards, promotion, and development and improved employee morale through enhanced job check lists, appreciation for positive work done, inspiring teamwork

• 

  Keller Williams Realty

  • Sarasota, Florida Area

  • Sales Agent

    • Jul 2003 - Nov 2004
    • Sarasota, Florida Area

    • Performed lead generation, open houses, direct marketing (Brochures), contracts• Conceptualized and developed a high-end product catalog to potential customers while promoting company image of professionalism, integrity, and quality• Conducted buyer Showings, listing presentations; thorough understanding of MLS Marketing, Negotiating, Cold Calling, Recruiting, Self-Promotion• Strong capability of comparing and differentiating software to competitors in the same market• Evaluated client activities through comprehensive data analysis, demographics research, and testing