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Adam Albrecht
Director Of Training And Development at Dade County Federal Credit Union
Seasoned training and coaching professional delivering customer service excellence.
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Location
Miami, Florida, United States, US
Skills
- Microsoft Office
- Leadership
- Call Centers
- Customer Service
- Microsoft Excel
- Show all
Bio
Generated by
Topline AI
Adam Albrecht is a seasoned professional with 13 years of experience in training, coaching, and customer service, holding leadership positions at Dade County Federal Credit Union and Toastmasters International.
Credentials
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Instructional Design
Association for Talent Development (ATD)Oct, 2020- Apr, 2026 -
Creating Member Loyalty Sales and Service
CUNA Mutual Group
Experience
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United States
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Banking
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200 - 300 Employee
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Director Of Training And Development
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Jan 2022 - Present
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Training Manager
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Oct 2018 - Dec 2021
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Senior Training Specialist
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Aug 2013 - Oct 2018
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Financial Service Representative
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Oct 2011 - Oct 2013
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Toastmasters Internationl
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West Kendall Sports Grill
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VP Education- Miami Advanced Toastmasters
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Apr 2011 - Present
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West Kendall Sports Grill
Regularly attends meetings at Miami Advanced Toastmasters club. Present prepared speeches as well as prepared and impromptu evaluations of other members' speeches.
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Typesetter/Production Specialist
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Dec 2010 - Oct 2011
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Member Service Representative
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Jan 2010 - Sep 2010
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Consultant
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Oct 2009 - Mar 2010
• Provided support to small to mid- sized credit unions in the areas of sales training, coaching• Consulted with small to mid-sized credit unions on their employee training needs• Assisted small to mid-size credit unions with new products/processes implementation
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U.S. First Credit Union
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San Mateo, California
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Training and Sales Coach
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Mar 2008 - Oct 2009
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San Mateo, California
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Director of Music
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Jun 2006 - Jun 2007
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Choir Director
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May 2006 - May 2007
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Music Teacher
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Aug 2001 - May 2003
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Education
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1997 - 2001Rollins College
Bachelor of Arts - BA, Music Teacher Education -
1997 - 2001
Rollins College
Bachelor of Arts - BA, Music Theory and Composition -
1997 - 2001
Rollins College
BA, Music -
1997 - 2001
Rollins College
Bachelor of Arts, Music
Suggested Services
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Industry Focus. “Human Resources and Staffing”
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