Experience

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  KGV Sixth Form College

  • Southport, England, United Kingdom

  • Library & Study Advisor

    • Nov 2022 - Present
    • Southport, England, United Kingdom

• 

  GSM London

  • London, United Kingdom

  • Information Skills Librarian

    • Jul 2017 - Sep 2019
    • London, United Kingdom

    Developed, coordinated and delivered information literacy instruction activities to postgraduate level (levels 3-7).Supported the integration of information and digital literacy competencies within the curriculum across all levels.Involved in the development of the Academic Skills Framework.Identified and evaluated teaching methods and emerging instructional design technologies to support student success.

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  Grant Thornton UK LLP

  • London, United Kingdom

  • Knowledge Management Executive

    • May 2012 - May 2017
    • London, United Kingdom

    Responsible for the coordination and implementation of training on all research tools to the UK firm. Pioneered the use of TechSmith's Camtasia to provide a sustainable training programme delivered via the industry standard Cornerstone software.Responsible for vendor management with a number of key vendors, including FT.com, LexisNexis (Moreover) Newsdesk, Bureau van Dijk, Dow Jones and Mergermarket.Primary contact for IT with regards access to research tools via internal systems, issue resolution, system integration, new system requirements, testing and policy.Solely responsible for the relationship with both the CLA and NLA, successfully implementing a sustainable copyright strategy within the business. Ensured compliance wherever possible using authentication controls. Key achievements: Pioneered the use of Cornerstone within Grant Thornton UK to deliver a sustainable training programme using SCORM compliant videos.Implemented OCR software in conjunction with an API from a company data provider to automatically scan for keywords and phrases within notes to the accounts in Annual Reports generating a new level of insight for the business and helping win new work.Project managed the rollout of Moreover Newsdesk to the firm which remained extremely popular. A high appetite for this service was fuelled by numerous success stories with over 1,000 people receiving targeted alerts.

• 

  PwC

  • London, United Kingdom

  • Research Executive

    • Oct 2002 - Mar 2012
    • London, United Kingdom

    - Worked with key global stakeholders on research initiatives - Coordinated in the implementation of single sign on solutions both in order to protect supplier content and ensure PwC usage was in line with contractual obligations - Coordinated a series of training events across PwC to boost awareness; usage rose in correlation- Extensive involvement in supplier relations, subscriptions and contract management- Extensive involvment in scheduled releases, development and ongoing maintenance of bespoke market intelligence product built by alacra- Secondment to Market Research/Client Insights team