Experience

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  Summer Travel

  • Sydney, New South Wales, Australia

  • Travel Sales Consultant

    • Nov 2023 - Present
    • Sydney, New South Wales, Australia

• 

  Summer Travel

  • Sydney, New South Wales, Australia

  • Travel Sales Consultant

    • Dec 2022 - Jun 2023
    • Sydney, New South Wales, Australia

    - Prepared detailed and accurate travel itineraries (including activities, tours and accommodation) across Australia.- Developed a loyal clientele base due to excellent listening and research skills and an important understanding of travel budgets. - Collaborated with cross-functional teams and external parties to ensure seamless coordination of sales efforts.- Ability to work to a time frame and efficiently in order to create the itinerary before spaces were booked up.

• 

  Fitness First Australia

  • Sydney, New South Wales, Australia

  • Sales Consultant

    • Sep 2020 - Oct 2021
    • Sydney, New South Wales, Australia

    - Proactively contributed to the club sales budget by exceeding monthly membership sales targets and other KPI’s.- Provided exceptional customer service skills with the ability to build rapport quickly in order to generate and convert high-quality sales leads through proactive outreach, seeking referrals and the identification of new business opportunities.- Active involvement in member retention programs, encouraging members to continue their fitness journey.

• 

  Chelmsford Sports and Athletics Centre

  • Chelmsford, England, United Kingdom

  • Sports Assistant

    • May 2016 - Dec 2019
    • Chelmsford, England, United Kingdom

    - First point of contact for all gym members, demonstrating exceptional customer service when dealing with all queries and complaints.- Managed daily administrative tasks including setting up new members into the computer system, reaching out to absent members, taking phone calls and filing paperwork.- Assisted in planning and organising summer holiday camps and activities for kids. - Delivered coaching sessions for a range of sports including football, athletics, cricket for children aged 4 to 11 years old.

• 

  Brunel University Football Club

  • London, United Kingdom

  • Chairman

    • Jun 2018 - Jun 2019
    • London, United Kingdom

    - Organised and lead on practical interviews to hire two new coaches.- Successfully structured trials for over 300 students looking to join the Club.- Planned, organised, directed and controlled the Club, made up of 10 teams and over 200 members.- Responsible for budget management and organising fixtures, team allocations, training and equipment.- Spearheaded fundraising events for the club and for charity.- Provided coaching sessions to teams when the coaches were unavailable, students aged 18 to 30.

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  QPR FC

  • London, United Kingdom

  • Marketing and Community Trust Assistant

    • Jun 2015 - Aug 2015
    • London, United Kingdom

    Internship