Experience

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  HEET (Home Energy Efficiency Team)

  • Networked Geothermal Manager

    • Jan 2024 - Present

    Project Management: Manage project planning, documentation, and resource coordination for Distributed Fiber Optic Sensing (DFOS) projects, enhancing process productivity by 40%.Stakeholder Engagement: Facilitate stakeholder workshops and client meetings to promote the benefits of geothermal technology, aligning project objectives with environmental sustainability goals.Team Leadership: Lead cross-functional teams in the successful implementation of DFOS and equipment installation projects, ensuring completion on or ahead of schedule.Market Analysis: Analyze market trends to develop targeted strategies for sustainability services within assigned segments, increasing market penetration and brand visibility.Client Success Management: Oversee client success initiatives and explore upselling opportunities to strengthen and expand existing partnerships.Technical Support: Assist in the installation, calibration, and maintenance of DFOS monitoring systems across the geothermal network, enhancing system reliability and performance.Fiber Optic Management: Slice, splice, test, and manage fiber optic cables for networked geothermal projects, ensuring high data quality and optimal system performance.Cross-functional collaboration: Interface with construction, engineering, and research teams to improve collaborative efforts and enhance cross-functional communication.Safety and Compliance: Adhere to safety and environmental protocols, ensuring projects are completed responsibly and in compliance with regulatory standards.

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  The Partnership, Inc.

  • United States

  • Program Management and Cybersecurity Support Intern

    • Aug 2023 - Dec 2023
    • United States

    Sales Pipeline Enhancement: Collaborated with the Inside Sales team to identify and capture new business opportunities, enhancing the sales pipeline by 30%.Project Management: Played a key role in planning, coordinating, and monitoring various project activities, ensuring timely completion.Program Alignment: Partnered with senior program managers to monitor and maintain program alignment with strategic objectives, resulting in a 15% improvement in project delivery efficiency.Stakeholder Engagement: Enhanced project outcomes through effective communication strategies and proactive stakeholder engagement, increasing stakeholder satisfaction by 20%.Cybersecurity Implementation: Addressed security threats and vulnerabilities by assisting in the development and implementation of robust security measures, reducing cybersecurity incidents.Policy Development: Contributed to the formulation and enforcement of security policies and procedures, enhancing the organizational cybersecurity posture.Security Awareness: Actively participated in security awareness campaigns, promoting cybersecurity best practices across the organization, leading to a 100% reduction in user-related security breaches.Data Analysis: Facilitated data collection and analysis for program evaluation, contributing to a 25% improvement in program outcomes based on feedback and performance metrics.Administrative Support: Maintained effective communication with program participants and provided comprehensive administrative support, ensuring 95% participant engagement throughout the program duration.

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  Agganis Arena at Boston University

  • Boston

  • Operations Specialist

    • Sep 2022 - Aug 2023
    • Boston

    Network Performance Monitoring: Monitored network performance, identified potential bottlenecks, and resolved connectivity issues promptly, ensuring seamless operations.Team Management: Managed a team of operations assistants, providing guidance, training, and supervision to enhance team performance and efficiency.Facility Maintenance: Oversaw the maintenance and upkeep of the arena, ensuring cleanliness, safety, and proper maintenance. Coordinated routine maintenance tasks, including cleaning, repairs, and equipment upkeep.Event Coordination: Led the coordination and management of events at the arena, including concerts, sporting events, and performances, ensuring smooth operations and positive guest experiences.Safety and Security Oversight: Ensured the safety and security of guests, staff, and performers by implementing and overseeing safety and security protocols. Coordinated effectively with local law enforcement and emergency services during emergencies.Communication Coordination: Coordinated communication among event organizers, vendors, and team members, ensuring all parties were aligned and events were executed smoothly.

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  RGS (MTN Project)

  • Wireless Network Product Engineer

    • Nov 2015 - Aug 2022

    Client Engagement and Sales: Initiated and managed detailed interactions with executive-level clients, focusing on selling sustainability consulting and technology solutions. Guided complex, long-term sales processes to successful closures.Hybrid Energy Systems Deployment: Managed the deployment of hybrid energy systems combining wind and solar power to support telecommunications equipment, reducing dependency on diesel generators and lowering carbon emissions.Revenue Growth: Drove the total value of the Mobile Network CallerTunez project to $700,000,000 and increased revenue by 20% by coordinating operations and improving the product and user experience.Market Expansion: Increased Mobile Network CallerTunez bundle revenue from $900,500 to $1,700,000 by launching smart messaging (Over-the-Air (OTA) snap message promotion resources).Outbound Dialing Optimization: Optimized Outbound Dialing (OBD) by segmenting the market of potential customers and developing bespoke marketing strategies for each segment, resulting in a 10% increase in market share.Digital Product Management: Managed several digital mobile products, including Moretunez Project ($9,600,000), Mobile News Paper ($722,500), and Caller Feel ($2,400,000).Network Implementation: Implemented 4G and 5G wireless networks, ensuring optimal coverage and capacity for high-speed data services.Network Deployment: Led end-to-end deployment of 3G/ LTE/5G networks, overseeing site surveys, installations, and commissioning activities.Network Maintenance: Conducted regular network health checks, and troubleshooting, and recommended remediation actions to resolve various network issues.Network Analysis: Promptly analyzed the network (2G/3G/4G/5G) for service-affecting alarms, worst cells, and site outages to ensure effective utilization of resources and generate more income for MTN