Experience

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  Rolls-Royce Solutions Asia

  • Singapore, Singapore

  • Senior Order Management Executive

    • Feb 2021 - Apr 2023
    • Singapore, Singapore

    Corporate Profile: • A subsidiary of Rolls-Royce Power Systems, a company that provides world-class power solutions, manufacturing engine, turbine, and propulsion systems. Key Role:• Execute order management responsibilities for remanufactured engine sales and service repair orders.

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  ZF Group

  • Singapore, Singapore

  • Service Coordinator

    • Nov 2014 - Jan 2021
    • Singapore, Singapore

    Corporate Profile: • A global technology company that manufactures automatic and manual transmissions for commercial vehicles, steering technology, suspension systems, and axle systems. Key Role:• Coordinate and oversee the operational activities of the marine aftersales service department in the Asia Pacific region.

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  Swets Information Services

  • Singapore

  • Operations Executive

    • Mar 2011 - Sep 2014
    • Singapore

    Company Profile:• A group of information services companies that operate worldwide as an intermediary between publishers and libraries. Key Role:• Provide administrative support, facilitate communication, and maintain customer relationships with key publishers/customers of the company.

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  Logica

  • Philippines

  • Team Leader

    • Jun 2008 - Oct 2010
    • Philippines

    Company Profile: • Now part of CGI Group, a global IT and management consultancy company delivering business consulting, system integration, and outsourcing services. Key Role:• Monitor service calls, invoice production, and other contact methods to observe employees’ demeanor, technical accuracy, and conformity to company policies.

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  HGS - Hinduja Global Solutions

  • Philippines

  • Team Leader

    • Nov 2003 - Oct 2007
    • Philippines

    Company Profile: • A global leader in business process management and optimizing the customer experience lifecycle. Key Role: • Manage and direct a team of customer service associates to ensure targets are met.