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Abiana Mello
Information Technology Help Desk at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Johns Hopkins Hospital</span>
IT professional with 5+ years of experience in IT Help Desk and Call Center roles.
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Location
Baltimore, Maryland, United States, US
Skills
- Access
- Business Analysis
- Powerpoint
- Visio
- Loans
- Show all
Bio
Generated by
Topline AI
Abiana Mello is a seasoned IT professional with 5 years of experience in IT Help Desk and 2 years in Call Center and File Processing. She holds a Bachelor of Science degree in Information Science and Systems from Morgan State University and certifications in Cybersecurity Awareness and IT Service Desk: Customer Service Fundamentals. She has worked in various roles, including Team Leadership and Management, and has skills in Microsoft Office, PowerPoint, Visio, and Banking.
Credentials
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Cybersecurity Awareness: Social Engineering
LinkedInJun, 2023- May, 2026 -
IT Service Desk: Customer Service Fundamentals
LinkedInMar, 2022- May, 2026
Experience
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Johns Hopkins Hospital
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Baltimore, Maryland
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Information Technology Help Desk
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Apr 2019 - Present
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Baltimore, Maryland
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United States
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Banking
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400 - 500 Employee
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File Processing Representative- Cards
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Jul 2016 - Apr 2019
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Call Center Representative
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Feb 2014 - Jul 2016
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Cheer Coach
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Dec 2012 - Apr 2016
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Education
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2008 - 2013Morgan State University
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Computer Information Technology and Services.”
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