Experience

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  TATA INTERNATIONAL SENEGAL

  • Dakar, Senegal

  • Managing Director

    • Oct 2017 - Present
    • Dakar, Senegal

    I direct top business operations, leading and directing teams in improving business infrastructure in sales and after-sales for the distributorship/dealership within West Africa. I strive to ensure the profitability of the distributorship/dealership by overseeing the various departments:1. Variable operations (sales & financing)2. Fixed operations (service & parts)3. Business office (accounting & administration)My responsibilities include:• Planning and developing strategic ABP and submitting to board / corporate for approval • Devising Short and long-term tactical goals to achieve ABP targets. • Communicating with corporate on a weekly basis to review departmental forecasts and ensure consistency with annual projections. • Following closely the daily operations, recommending and creating improved courses of action where necessary. • Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager. • Explaining the policies, procedures and ethical code of conduct to all employees and following up to ensure that these issues are understood and followed. • Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to corporate. • Creating and maintaining good working relationship with lending institutions and manufacturer personnel. • Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency. • Maintaining an enthusiastic attitude to build positive employee attitudes and morale.• Overseeing and maintaining compensation/incentive plans for all employees.• Creating cost-effective advertising programs and merchandising strategies for the distributorship/dealership.• Resolving any customer complaints that department managers are unable to rectify.This has lead to a notable increase of over 150% in annual turnover of the operation since I joined.

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  Tata Africa Cote d'Ivoire

  • Ivory Coast

  • General Manager

    • Jun 2014 - Sep 2017
    • Ivory Coast

    I was tasked to create and operationalise the organization through launch of a new start-up entity for the Tata group through infrastructure development, business model design, and team recruitment. I leveraged my strong interpersonal skills in enhancing annual productivity through operational management, training teams for supporting the commencement of the new organizational level while achieving new business performance goals. I was able to secure a new institutional deal in partnership with SOTRA, Abidjan totaling US $87M.

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  Tata Motors

  • India
  • Motor Vehicle Manufacturing
  • 700 & Above Employee

  • Area Manager Institutional Sales - North & West Africa

    • Apr 2013 - May 2014

    As a Senior Level Manager, I instituted sales leadership in deploying new process improvements supporting sustainable business solutions throughout West and North African locations. I directed teams in designing and introducing new public events, establishing a corporate presence while building relationships with key stakeholders including the World Bank, IFC, UITP, EXIM Bank of India, SGS, and BIVAC in supporting organizational growth. While here, I achieved a variety of accomplishments and contributions to this position in addition to the following: 1. Drafted and launched new reporting systems detailing information for process distribution while providing documentation for partnerships in review of annual performance.2. Achieved over US $100M in institutional business, maximizing growth through communications, team leadership and operational management of product development and sales.

  • Area Manager - West Africa

    • May 2008 - Mar 2013

    Within this position, I was tasked with executing the strategic business plans aligned with organizational goals in developing new lines of business, networks and distribution channels for product sales. I carefully designed and coordinated key business strategies with institutional and regional sales goals based upon account services for clientele. I also drafted impact reports detailing sales targets met and forcasted sales goals for senior level review. This led a variety of projects focused on facilitating sustainable resolutions in transportation for all clientele. The following are three of the key accomplishments that I attributed to this position while here:1. Surpassed organizational expectations in achieving the nomination from the Senegalese business community for the Sedar Award under the category of young achievers in changing the face of public transportation throughout Dakar.2. Leveraged partnership with the Ministry of External Affairs of India in securing a new line of credit supporting financial obligations throughout internal levels.3. Drafted and deployed new business plans improving the effectiveness of distributor and dealer network services, meeting and exceeding sales volumes while increasing customer satisfaction through network services, brand awareness and customer relationship management.Apart from this my responsibilities included:• Managing a sales team• Tracking sales numbers and overall success• Initiating training or motivational meetings for the team• Following up with customers to ensure satisfaction• Hiring, firing, and managing team responsibilities• Creating estimated sales forecasts, both short and long-term• Overseeing sales floor and individual deal closings

  • Area Manager - Senegal

    • May 2003 - Apr 2008

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  Pechiney

  • Intern

    • 2002 - 2003