Experience

• 

  Antojo Tacos+Tequila - Legendary Hospitality Group

  • Halifax, Canada Area

  • Restaurant Manager

    • Dec 2017 - May 2019
    • Halifax, Canada Area
• 

  Stubborn Goat Beer Garden - Legendary Hospitali...

  • Halifax, Nova Scotia, Canada

  • Assistant Manager

    • May 2017 - Oct 2017
    • Halifax, Nova Scotia, Canada
• 

  Lakeview Hotels & Resorts

  • Canada
  • Hospitality
  • 1 - 100 Employee

  • Assistant Food and Beverage Manager

    • Apr 2015 - Apr 2017

    •Carefully interviewed, selected, trained and supervised staff.•Recognized and formally acknowledged outstanding staff performance to promote staff growth and to boost company morale and productivity.•Created fun team building activities to engage staff in up-selling to meet revenue targets. •Led and directed team of 23 members on effective methods, operations and procedures.•Oversaw front of house personnel to maintain adequate staffing and minimize overtime.•Clearly and promptly communicated pertinent information to staff, such as large reservations, special requests from guests or last minute menu or catering set up changes.•Maintained a safe working and guest environment to reduce the risk of injury and accidents.•Succeed in keeping labor costs under budget for every month.•Interacted positively with guests while promoting hotel facilities and services.•Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the resort.•Promoted a positive atmosphere and went above and beyond to guarantee each guest received exceptional food and service.•Quickly identified problematic situations and skillfully resolved incidents to the satisfaction of involved parties.•Organized special events in the restaurant and banquet halls, including receptions, weddings, sport events, corporate meetings and luncheons.•Prepared for and executed new menu implementations.•Correctly calculated liquor, bar mix, tableware inventory and ordered appropriate supplies.•Strategically developed effective marketing plans to increase sales and profits while managing costs.•Skillfully interacted with external vendors to obtain the best quality in pricing and product.•Worked as Host, Busser, Bartender, Server, and Expeditor when needed.

  • Food And Beverage Supervisor

    • Aug 2013 - Mar 2015

    •Enabled the team to deliver fantastic products and outstanding restaurant cleanliness.•Supervised the F&B Outlet team in all aspects of the department and ensure service standards are followed.•Assisted the Restaurant Manager to develop our team and provided development & training.•Ensured all Health and Safety/Food Hygiene regulations are adhered to.•Worked as Host, Busser, Bartender, Server, and Expeditor when needed.•Supported the Restaurant Manager in the control of food and labor costs.•Interviewed, hired, trained, scheduled and managed employees.•Oversaw inventory, including food and beverages, supplies and other restaurant equipment.•Maximized guest satisfaction by providing quality product and service.

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  THE CHEFS' HOUSE

  • TRAINEE

    • Oct 2012 - Jan 2013