Experience

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  Pacis Insurance Company Ltd

  • Eldoret, Uasin Gishu County, Kenya

  • Branch Manager

    • Oct 2023 - Present
    • Eldoret, Uasin Gishu County, Kenya

    Job Description1. Building and strengthening business relationships with existing and prospective intermediaries to achieve the set revenue targets. 2. Developing and constantly updating underwriting service standards and manuals in line with the customer service charter.3. Achieving branch service standards within set turnaround times.4. Managing the business portfolio through prudent underwriting in order to achieve the targeted business mix and loss ratio.5. Implementing the company’s credit policy as per the set guidelines.6. Managing the implementation of internal and external audit and risk recommendations within the agreed timelines.7. Exploring opportunities presented by the market and to guide the company in developing innovative products and solutions that respond to customer needs.8. Supervising unit managers to ensure sales activities are undertaken regularly to ensure optimal performance of all units.9. Building and strengthening business relationships with existing and prospective intermediaries to achieve the set revenue targets. 10. Developing and constantly updating underwriting service standards and manuals in line with the customer service charter.11. Achieving branch service standards within set turnaround times.12. Managing the business portfolio through prudent underwriting in order to achieve the targeted business mix and loss ratio.13. Implementing the company’s credit policy as per the set guidelines.14. Managing the implementation of internal and external audit and risk recommendations within the agreed timelines.15. Exploring opportunities presented by the market and to guide the company in developing innovative products and solutions that respond to customer needs.16. Supervising unit managers to ensure sales activities are undertaken regularly to ensure optimal performance of all units.

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  Jubilee Allianz General Insurance Limited

  • Rift Valley

  • Regional Business Manager (Rift Valley) - General Agency

    • Sep 2019 - Aug 2023
    • Rift Valley

    1. Recruiting, Training and Capacity building of Unit Management teams within General Retail propositions.2.As Business Lead, manage identified key relationships between the company and customers in the entire Rift Valley region i.e. product development, underwriting, risk assessment, coordination for regulatory approvals, product testing, claims inter-mediation and overall service level to agents and clients.3. Effectively manage relationships with key strategic clients be it SME’s, Corporates or Individuals across the full customer experience chain of claims, settlement and renewals where deemed necessary.4. Maintaining a strong, relevant network and industry presence on behalf of the General Business.4. Effectively manage direct reports across all key managerial duties such as appraisal reviews for Agents and Unit Managers, training, coaching and feed into Group Head of Retail General Business and HR on any resource or efficiency gaps and advise on corrective fixes.5. Ensure Business development, market launch, regulatory compliance and overall performance management of the General suite of products and services.

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  Jubilee Insurance Company Limited

  • Eldoret

  • General Insurance Business; Agency Manager - Eldoret

    • May 2016 - Dec 2020
    • Eldoret

    In charge of all General Businesses: Motor insuranceCrop and Livestock InsuranceFire and burglary insuranceLiability InsuranceMarine InsuranceAviation InsuranceTravel InsuranceEngineering InsuranceAccident/Health insurance e.t.c

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  Madison Insurance Company Kenya Ltd

  • Nairobi

  • Financial Advisor

    • Aug 2015 - Apr 2016
    • Nairobi

    General and life insurance

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  The McIntosh International Limited Environmental and Management Consultants

  • Nairobi

  • Research Associate

    • Nov 2013 - Jul 2015
    • Nairobi

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  International Livestock Research Institute (ILRI)

  • Kenya
  • Research Services
  • 700 & Above Employee

  • Research Fellow; The Biorepository Department

    • May 2013 - Mar 2014

    -Designing and implementing stabilate audits, storage and and respective data management-Digitalization of manual data sets for samples storage system and updating the same within the Laboratory Information Management System - LIMS-Implementation of EHS procedures within laboratory setting-Training on Bisosafety, bioethics and EHS; including Emergency aid and Fire

  • Technical Assistant - Environmental Occupation Health&Safety Department

    • Oct 2011 - Apr 2013

    -Water safety and management for drinking water, swimming pool etc-waste water management for the effluent system through the oxidation ponds-Ensuring Institutional adherence to Bio-safety and bioethics regulations-Ensuring the Institution works within the national, local and international legal frameworks; NEMA, County Government, DVS KEPHIS Regulations-Ergonomic management for all staff- conducting EHS Training

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  Barclays Bank of Kenya

  • Nairobi

  • Customer Advisor

    • May 2010 - Jul 2011
    • Nairobi

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  National Environment Management Authority

  • Nyayo House Nairobi

  • Intern

    • Jan 2010 - Mar 2010
    • Nyayo House Nairobi

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  Ministry of Local Governments- Nairobi City Council, Department of Environment:

  • City Hall Annexe - Nairobi

  • Intern

    • Apr 2009 - Jun 2009
    • City Hall Annexe - Nairobi