Experience

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  Soft-Tech Consultants Ltd

  • Dar es Salaam, Dar es Salaam, Tanzania

  • Head of Cybersecurity Services

    • Apr 2019 - Present
    • Dar es Salaam, Dar es Salaam, Tanzania

    Cybersecurity Solutions and Services Practice Lead. Leading customer engagement activities by advising business leaders and C-level Executives in cyber and information risk and security. Responsibilities Include:- The face of the business unit: marketing the expertise, thought leadership, participation in security related organisations and associations, contributing to the security community and presenting at conferences. - Building and managing the cybersecurity practice.- Manage the business to meet financial goals- Defining and developing security services including policy development, security assessments, solutions and training programs.- Identifying partners for the practice and working developing product and solution roadmaps and strategies. - Managing service and solution delivery projects.- Regular engagement with board of directors on strategic initiatives.

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  Freelance / Self-employed

  • Tanzania

  • IT Service Management Consultant

    • Oct 2017 - Apr 2019
    • Tanzania

    Consulting on IT Service Management, implementation of ITSM best practices, process change/improvement and Digital Transformation

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  HSBC

  • DevOps Platform Pipeline Engineer

    • Jan 2016 - Oct 2017

    Design, build and support of delivery pipelines for the platform. Responsibilities include:- Interactions with key customer contacts to analyse the requirements and create a design to address these. - Stakeholder management.- Implementation and support of the agreed pipeline designs. - Involvement and contributions to platform steering committees and working groups. - Development of the implementation strategy for the platform from dev to prod.- Design and implementation of team utility tools.- Peer review and code review of team work product. - Facilitation of knowledge transfer sessions and training for new and existing team members. - Production of Pipeline user support documentation. - Production Support

  • Release Manager

    • Jan 2013 - Jan 2016

    Managing and planning releases for a global personal banking service.Responsibilities include:- Liaising and coordinating with globally dispersed project teams for releases (Build, Test and Project Management).- Liaising with change management and other infrastructure teams to ensure planning of risk free low impact changes.- Liaising with Service management and service owners to ensure awareness of changes and associated impacts and risks.- Planning of implementation estimates, strategy, tasks and timelines. Ensuring service resilience and availability of service contingency in case of emergencies during the release window.- Coordinating the live implementation with various teams (Host, Networks, Testing, service management, project management).

  • Configuration Specialist

    • Jul 2010 - Jan 2013

    Currently- Overseeing J2EE app config management on IBM WAS and WPS environments.- Troubleshooting application config (Development and Production systems)- Development of internal department policies and SOPs- Development and management of new process workflows.- Department tooling- Management of user authentication and re-authentication policies.- Maven build configuration for new and existing applications.- Setup and management of code repositories.

  • Release Manager

    • Nov 2011 - Oct 2012

    Managing and planning releases for a vital Java based banking system.Responsibilities include:- Liaising and coordinating with project teams for releases (Build, Test and Project Management).- Liaising with change management and other infrastructure teams to ensure planning of risk free low impact changes.- Liaising with Service management and service owners to ensure awareness of changes and associated impacts and risks.- Planning of implementation estimates, strategy, tasks and timelines. Ensuring service resilience and availability of service contingency in case of emergencies during the release window.- Coordinating the live implementation with various teams (Host, Networks, Testing, service management, project management).

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  FDM Group

  • United Kingdom
  • Information Technology & Services
  • 700 & Above Employee

  • Configuration Manager

    • May 2009 - Aug 2010

    at HSBC Technology Services.Responsibilities include:- Collating and recording of application config from software engineering teams.- Configuring and setting up automated builds for projects.- Source repository administration- Building Test Environments- Troubleshooting test Environments- Completing and inspecting final Live builds before deployment to the live environment.- Scripting and automation of everyday team tasks.- Minor service improvements

  • Configuration Analyst

    • May 2008 - May 2009

    at HSBC Techonology Services Europe.Responsibilites include:- Building of new Test environments.- Code deployments to Test environments.- Deployment of app config to Test environments.

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  University of Birmingham EISU

  • Teaching Assistant

    • Jun 2007 - Sep 2007

    Teaching assistant at the English for International Students Unit.