Experience

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  AMPM Point-of-Sale

  • Calgary, Canada Area

  • Senior petroleum support IT Professional

    • Dec 2009 - Present
    • Calgary, Canada Area

    • Software installation and configuration of store point and AJB banking software using windows platforms according to customer specification.• Working with Allied electronics and Wayne control units, communication boards (andi, nexgen, forecourt controllers and carwash controller).• Debugging using logs, special scripts, queries and debugging software.• Installation and creating debugging and installation procedures.• Work as a team leader to complete new projects.• Responsible of training new Employee joining our team• Responsible of training group of managers with net meeting or going to locations for front end software.• Providing 3rd level support using remote access software.

• 

  Alberta computers

  • Grand Prairie Alberta

  • Field Technician (Hardware and software)

    • Jul 2008 - Mar 2009
    • Grand Prairie Alberta

    • Windows XP, Windows Vista, Microsoft server 2003 and 2008 (Maintaining the servers remotely defining policies and data management), Exchange server DNS, SQL servers, Microsoft office products and databases. • Remote management using (VNC, Remote Desktop, PC Anywhere, Cross Loop).• Installation and troubleshooting of software and hardware using testing tools and hardware tools.• Data recovery on servers and desktop systems using industry standard software and technics.• Configuration and installation of WAN Routers wireless and wired, DSL modems, Bridges, Firewalls, switches, and Cabling.

• 

  Forum Travels

  • Montreal Quebec

  • Database Administrator and Help Desk

    • Mar 2004 - Jun 2008
    • Montreal Quebec

    • Working as database Admin and help desk support for local and sub agents.• Providing help and managing customer data and sub agents.• Using industry standard Software Saber and Apollo and third party software (database software Visual basic and visual fox-pro, SQL• Dealing with Major airlines implementing new policies procedures.