Bio
Credentials
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Advancing Negotiation Skills
ScotworkOct, 2019- Apr, 2026 -
Competency Based Interviews
Phi Management GroupAug, 2016- Apr, 2026 -
Train the Trainer Certification
Association for Talent Development (ATD)Aug, 2014- Apr, 2026 -
Podium Presentation Skills
Phi Management GroupMar, 2014- Apr, 2026 -
Product Management Certification
Tarigo LtdJun, 2013- Apr, 2026 -
ISTQB: International Software Testing Qualification Board - Foundation Level
ASTQB : American Software Testing Qualification BoardMay, 2012- Apr, 2026
Experience
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France
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Software Development
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700 & Above Employee
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Production Manager
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Jan 2021 - Present
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Continuous Delivery Practice Lead
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May 2017 - Dec 2020
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Program Stream Lead
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2017 - Dec 2020
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Configuration and Environment Management Unit Lead
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2015 - 2018
- Leading the unit in charge of the environment management service, evolving the service internally and expanding the scope towards Murex clients. - Leading the concerned Configuration and Environment Management (CEM) members with this service, ensuring their needed training, expertise and career path evolution inside CEM - Delivering the service with accurate follow-up and tasks assignment with concerned CEM members, on all the current ongoing EMEA implementation projects, internally and at client siteThe Unit is in charge of: - Ensuring continuous evolution of the current environment management methodology and related processes internally - Expanding the scope of environment management service towards Murex clients - Delivering needed training and best practices for Murex clients and project teams - Mastering additional services such as configuration management and data masking in order to ensure the needed consultancy internally and for Murex clients- Contributing in the evolution of CEM additional services such as upgrade lab and migration lab
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Product Manager
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2013 - 2015
Leading the definition and the evolution of ONYX MX Environment Management product in order to: - Maximize positive impact on customer Total Cost of Ownership and improve the Time to Market - Significantly reduce the cost of environment management related activities for Murex teams * Gather and validate customer requirements to evolve the product in alignment with company global strategy * Follow-up on technical feasibility study and development in accordance to the agreed priorities * Ensure alignment between product functional roadmap and product technical Road-map * Build and publish in collaboration with release management team, product release notes to highlight on developed new features and enhancements * Build client knowledge base of product’s application by building functional oriented demos, workshops, trainings for Customers and Murex users * Provide Murex customers functional demos on the product as part of the presales activity * Conduct and actively contribute in Product validation: integration, regression and user acceptance tests * Ensure appropriate system requirement specification and infrastructure in collaboration with concerned teams * Provide second level of support as product expert for quality products * Analyze reported cases and troubleshoot issues to evaluate root cause problems and validate enhancements
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Project Stream Lead
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2011 - 2013
Technical Stream Lead on Quality Control Live Environment ProjectCreating a production like environment to reveal the problems that are usually encountered by the customers in production, and that are not revealed by QC traditional Automatic Tests.* Design and drive of the technical aspects of the project * Gathering of technical Input from different stakeholders, experts and contributors * Cross team technical Coordination * Follow up on testing Rounds and Presentation of periodic status reports concerning the project * Test plans enrichment with Reliability Test Cases * Implementation of the Security Testing and creation of SLE (Secure Live Environment)* Follow up on the Testing Roadmap of different modules
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Production and Architecture Lead for Murex MEA Customers
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2011 - 2011
In addition to my previously mentionned responsibilities as a Senior Production and Architecture Consultant:* Pre-sales demo* Pre-sales workshops* HR Management (Interviews, Recruitment, ...)
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Murex
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Paris Area, France
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Senior Production & Architecture Consultant
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2006 - 2010
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Paris Area, France
* Performance Tests, Analysis and Optimization * Hardware Sizing* Third Parties Software Validation * On Site Technical Implementations and Upgrades: For several customers in - Johannesburg - London - New York - Amsterdam - Frankfurt - Paris - Stockholm - Milano* Remote Technical Support FXMM, FXD, IRD, Asset Management, Commodities, Back Office* Internal and On Site Trainings Europe, Middle East, USA and Africa* Mentor and supervise junior technical consultants in the team
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Internship
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Sep 2003 - Jun 2004
Automation of the Municipality’s Accounting ProcessesIntegration, initiation and maintenance of a new accounting system
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Internship
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Sep 2002 - Jun 2003
Geographical Information Systems Data update, queries modification, reports generation (ARC VIEW)
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Education
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2004 - 2005ISEP - école d'ingénieurs du numérique
Master of Science in Information Technology, Systems Integration and Project Management -
2001 - 2004Balamand University
Bachelor of Science, Computer Sciences - Information Systems -
1986 - 2001Collège des Frères de De LA SALLE
Lebanese Baccalaureate, Elementary Mathematics
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