Experience

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  RFID EGYPT

  • Zahraa maadi

  • Project Manager

    • Oct 2020 - Nov 2021
    • Zahraa maadi

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  City Glass

  • 10 Ramadan City 1, Al Sharqia Governorate, Egypt

  • IT Manager

    • Jul 2018 - Oct 2019
    • 10 Ramadan City 1, Al Sharqia Governorate, Egypt

    • Managing the help desk team and evaluate performance.• Recruiting, training and supporting help desk representatives and technicians.• Complete both technical support and supervisory duties.• Replacing hardware and installing new software on clients' machines.• Monitor problem management database and follow up with assigned personnel to ensure timely resolution of problems.• Planning & installing new infrastructure network.• Manage, plan and installing CCTV system.• Purchasing department supplies.

• 

  Masterfoods

  • New Cairo

  • IT Manager

    • Sep 2015 - Jul 2017
    • New Cairo

    • Managing the help desk team and evaluate performance.• Recruiting, training and supporting help desk representatives and technicians.• Complete both technical support and supervisory duties.• Replacing hardware and installing new software on clients' machines.• Monitors problem management database and follows up with assigned personnel to ensure timely resolution of problems.

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  MotoMax

  • Social Media & Showroom Visitors Advisor

    • Dec 2013 - Sep 2015

    • Manage social media channels.• Responsible for marketing activities for the showroom.• Keep record of customer’s information.• Handling customer’s complaints & requests.• Achieving monthly target. • Preparing periodical reports.

• 

  Premier Services and Recruitment

  • Maadi

  • Website Administration Specialist & Social Media Marketing

    • Dec 2010 - Nov 2013
    • Maadi

     Responsible for company internal network. Manage Premier's presence on all relevant social media platforms.  Responsible for answering website's & Company's social (Facebook, Twitter, Instagram, Google+) & Professional channels enquiries & complains received from customers. Installing new Software programs & operate new devices. Responsible for Testing process for page-navigation links, monitor website Traffic & generating its analysis reports. Request and interpret website visitor feedback. Update network applications as required. Conduct technology training for new users. Manage and marketing all social media platforms.

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  A.N.D Motors

  • cairo

  • Manager Assistant

    • Jan 2008 - Nov 2009
    • cairo

     Recruit, interview, hire, and train retail sales staff as required. Responsible of Marketing & sales. Proactively build and maintain customer relationships. Motivate staff and maintain a positive work environment. Responsible of Bank & Car dealers.

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  Barakat Motors

  • Cairo

  • Sales executive & team Leader

    • Jan 2007 - Dec 2008
    • Cairo

     Sales and trainer. Responsible of Marketing & sales. Attend to showroom visitors.  Calculate price discounts. Keep record of customer information for customer call reports. Filling all cash receipts along with product sales invoice copy.

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  Builder Agency

  • Cairo

  • Real-Estate Marketing and sales.

    • Jan 2006 - Dec 2007
    • Cairo

     Interview clients to determine what kinds of properties they are seeking. Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases. Coordinate property closings, overseeing signing of documents and disbursement of funds. Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.