Bio
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Topline AI
Aaron Wheeler is a seasoned IT professional with extensive experience in network management and service delivery. He holds various certifications, including ITIL V3, ISO/IEC 20000, and Cisco CCNP. With over 26 years of experience, Aaron has held leadership positions in companies such as Aztech Networks Pty Ltd and Patrick Terminals.
Credentials
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ISO/IEC 20000 Foundation in IT Service Management
EXINMay, 2011- Apr, 2026 -
ITIL V3 Foundation Certificate in IT Service Management
Global Certification InstituteApr, 2011- Apr, 2026 -
Dragos Platform Certified User
Dragos, Inc.Jun, 2022- Apr, 2026 -
Aruba Accredited SD - WAN Expert
Hewlett Packard EnterpriseJan, 2022- Apr, 2026 -
Aruba Accredited SD - WAN Professional
Hewlett Packard EnterpriseDec, 2021- Apr, 2026 -
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
CiscoOct, 2001- Apr, 2026 -
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
CiscoJul, 2001- Apr, 2026
Experience
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Patrick Terminals
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Sydney, Australia
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Service Manager, Networks and Systems
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Jun 2017 - Present
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Sydney, Australia
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Managing Director
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Feb 1998 - Present
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Australia
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Infrastructure Manager
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Aug 2011 - Jun 2017
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Technical Services Manager
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Jun 2007 - Aug 2011
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Patrick Terminals
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Sydney, New South Wales, Australia
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Technical Services Manager
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Aug 2002 - Jun 2007
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Sydney, New South Wales, Australia
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Senior Network Integration Engineer - Team Leader / Professional Services Consultant
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Apr 2000 - Aug 2002
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Professional Services Engineer - Team Leader
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Mar 1998 - Apr 2000
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Support Engineer
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1994 - 1998
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Education
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2019 - 2021Charles Sturt University
IT Masters - Short Courses -
2010 - 2011Swinburne University of Technology
Certificate IV - Competitive (LEAN) Manufacturing -
1997 - 2002Charles Sturt University
BIT -
1988 - 1990University of Wollongong
Bachelor's degree
Suggested Services
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Industry Focus. “Transportation, Logistics, Supply Chain and Storage”
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