Experience

• 

  Mercy Medical Center

  • Cedar Rapids

  • Sr. Financial Analyst

    • Jul 2019 - Present
    • Cedar Rapids
• 

  UnityPoint Health - St. Luke's

  • Sr. Finance Decision Support Analyst

    • Mar 2014 - Jul 2019

    - Provide analytical consulting assistance to the administrative and managerial staff of the hospital and subsidiaries. - Financial analysis support for specific service lines and departments.- Participation in the annual budget process for assigned areas of the hospital.- Financial repo...

• 

  Verizon Business

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Billing Quality Assurance Auditor

    • May 2006 - Feb 2014

    • Reconciled monthly billing cycle audits for enterprise customers having a monthly revenue impact of greater than $750 million.• Worked on a cross functional team tasked with complex tax issue research, resolution, and regulatory compliance.• Represented the department on project releases. • Trained department staff on project impacts to the audit cycle.• Performed yearly Sarbanes-Oxley compliance audits.• Completed monthly financial trend analysis used to identify potential issues at a high level.• Researched and resolved complex billing issues involving enterprise customers.• Recaptured under applied taxes in amounts ranging from $250K-$500K by performing complex back billing recoveries.• Assisted with the departmental efforts to streamline monthly audit processes, saving 50 hours per month in manual processing time.• Participated in cross-functional group on auditing tax attributes of new charge codes to ensure accurate service taxation.• Contributed to the internal team effort to convert monthly audit processes to paperless files and records

  • Contract Compliance Analyst

    • Sep 2004 - May 2006

    • Conducted monthly contract-based pricing audits on enterprise customers.• Ensured that contract pricing, discounts, and other elements were within contractual compliance.• Created monthly reports for management and customers.• Researched and resolved contractual billing issues.

• 

  Global Crossing

  • Fraud Analyst

    • Sep 1996 - Jan 2004

    • Monitored company call platforms for suspected fraudulent activity. Investigated and reviewed confirmed fraudulent activity.• Took appropriate action to stop and prevent fraudulent activity.• Collaborated with other industry carriers regarding fraud investigations and research.• Created monthly...