Experience

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  TiER1 Performance

  • Atlanta, Georgia, United States

  • Account Manager / Senior Solutions Consultant

    • Aug 2023 - Present
    • Atlanta, Georgia, United States
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  Pro-Active Performance

  • Atlanta, Georgia, United States

  • Strategic Account Manager / Senior Consultant

    • Jan 2021 - Present
    • Atlanta, Georgia, United States

    Strategic Lead Consultant New and Existing Clients• Designing change management and performance enhancement strategies for clients• Leading/facilitating discovery workshops with clients to clarify target outcomes• Creating project documents such as budgets, statements of work, and bidding on new ...

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  MSX International

  • Greater Atlanta Area

  • Performance Coach / Business Development Manager

    • Feb 2019 - Jan 2020
    • Greater Atlanta Area

    In this role, I worked with Ford Motor Company to communicate the business value of CX work in the US Consumer Experience Movement (CEM) for all of the US Ford stakeholders. Additionally, I served by leading the planning of CEM coach training, coach onboarding, and strategic communications.

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  Ford Motor Company

  • Dearborn, Michigan, United States

  • Franchise Customer Experience Consultant- Ford Consumer Experience Movement

    • Jan 2010 - Dec 2019
    • Dearborn, Michigan, United States

    This ongoing, global initiative began over 10 years ago when I was pulled into a 90-day pilot initiative with Ford Motor Company to work on the customer experience. Little did I know, I'd be involved for over a decade, and the initiative would impact dealerships all over the world. I had th...

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  Unstoppable Cultures

  • Atlanta, Georgia, United States

  • Facilitator / Content Support

    • Aug 2018 - Dec 2018
    • Atlanta, Georgia, United States

    I was honored to play a role in the first-ever "Unstoppable Cultures Fellowship" as a Facilitator and developing content. (Visit https://unstoppableculturesfellowship.com for more detail) This incredible event was lead by Collideoscope, an Atlanta-based boutique talent management firm...

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  GiANT Impact

  • United States
  • Professional Training and Coaching
  • 1 - 100 Employee

  • Partner, Leadership Consultant

    • Mar 2010 - Oct 2012

    As a partner at GiANT Impact, I was responsible for initiating, developing and maintaining relationships with clients who understand that their human assets could be the most important asset their business owns. I worked with organizations who want to create a long-lasting leadership culture that ties directly to business outcomes. Rather than your typical motivational leadership, GiANT Impact focuses on the core of who a person is and ties it directly to measurable business outcomes.Key responsibilities include:- Specialized in Culture Development and Retail Consumer Experience design- Design of Leadership Development Plans for corporate clients and partners- Client management and project management

  • Leadership Development Consultant

    • Apr 2010 - Sep 2012

    GiANT Impact is a global company that influences influencers to impact the world. GiANT is headquartered in Atlanta, GA with offices in Oklahoma City, OK. GiANT Impact is best at awakening leaders at all levels with a focus on connecting the head and heart.

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  Cardinal Health

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Retail Business Consultant

    • Jun 2006 - Apr 2010

    - Managed territory of Retail and Alternate Care pharmacies with annual sales of $38.4MM. - Lead “Quarterback” position in a sales team of 6 sales specialists.- Managed team of retail designers to help support client's business goals- 106% Client Retention rate

  • Leadership Development Analyst

    • Jun 2006 - Jun 2007

    Hired for a leadership rotational program where future company leaders take on rotational assignments to prepare them for future leadership roles.- Developed and delivered training for retail design software to field retail marketing consultants- Planned and executed skill-based training for multiple positions of the sales organization- Executed national marketing research to establish hospital pharmacy benchmarks