Experience

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  Koniag Services, Inc.

  • SSA National Computer Center (Woodlawn Campus)

  • IT Specialist

    • May 2012 - Present
    • SSA National Computer Center (Woodlawn Campus)

    • Coordinated and carried out Brocade, Cisco, Dell and Sun/Oracle server/switch installation• Fiber optics/Cat6 cable installation, termination and testing • IBM Mainframe Z10, Z196 installation and testing• Assisted with energizing 110,208 and 480vdc power• Ensured DASD redundancy and reciprocat...

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  Verizon

  • Fiber Optic Network technician

    • Apr 2006 - Present

    Perform residential and business Voice, data and video installations Troubleshoot and resolve on premise and field problems Splice fiber optic cables, Coax and Cat5e/Cat6Maintain the highest level of customer serviceTrain new employees per company guidelinesPrewiring phone systems/customer premi...

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  General Dynamics

  • FDA (Silver Spring Campus)

  • Voip Technician

    • Mar 2012 - May 2012
    • FDA (Silver Spring Campus)

    • Cisco VOIP Provisioning, integration and deployment for Food and Drug Administration.• Cisco Call Manager 7.0-8.0 implementation and development.• Unity implementation to over 10,000 users, VOIP system design • IP-phone, voicemail, IP-communicator and access system installation and troubleshoot...

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  DIRECTV

  • Satellite installer

    • Feb 2005 - Apr 2006

    Evaluated job site to assess optimal placement of satellite dish Installed and maintained standard and high definition receivers terminated coax and Cat5e/3 wires Ensured that the highest quality of service is provided to promote superior customer satisfaction

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  Comcast Communications

  • Service technician

    • Aug 2004 - Feb 2005

    Troubleshot customer cable problems from tap to premise Connected cable modems/router and modified customers PC'sInstalled video and high speed data services Maintained the hybrid fiber/coax network Assisted in NOC maintenance

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  Cox Communications

  • Field rep

    • Sep 2003 - Jun 2004

    Performed residential and business Video and voice installationsInsured correct voltage from tap to NIUKept daily records and truck logs Terminated RG6 and RG11 coax Assisted in NOC maintenance

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  US Navy

  • Aviation power-plants technician

    • Aug 1999 - Aug 2003

    Inspected, adjusted, test, repair and overhaul aircraft engines Prepared aircraft for flight and assist in handling aircraft on the ground performed pre and post flight inspections as a final checker