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Bio

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Experience

  • WINGSTOP UK (Lemon Pepper Holdings Ltd)
    • London, England, United Kingdom
    • District Manager
      • Feb 2023 - Present
      • London, England, United Kingdom

  • Burger'nSpuds
    • Northampton, England, United Kingdom
    • Co-Founder
      • Jan 2022 - Present
      • Northampton, England, United Kingdom

      Designed and opened Burger'nSPuds brand from sourcing location, interior design to Menu development.Sourced and maintained the local suppliers for the products and instigated consistent quality checks of the suppliers.Organised and hired the Digital Marketing teamCreated and implemented consistent Operational standards in to the business to achieve optimum resultsAchieved powerful Goggle Reviews by providing great products and Quality service

  • KFC/GDK
    • London, England, United Kingdom
    • Senior Area Manager
      • Nov 2019 - Jan 2022
      • London, England, United Kingdom

      Responsible for an Area of KFC stores in London plus opened successfully German Doner Kebab for the company.

    • District Manager
      • Nov 2016 - Oct 2019
      • West Midlands

      Managing a district that includes 7( 8 stores at one point) stores that generates 10M in total deposits,consistently produce sales volume and KPIs for the District. Lead with a focus on sales and service, growth and coaching of Store Managers. Converted 4 bottom 10 stores to Top 10 on company Scorecards(Based on KPIs).Best Mystery Shopper in the company for 2018 with over 92.50% score.Best Managers/Crew Turnover in the company and highest numbers of Managers developed in the company.Best P&L turnover for 2018 as compared to Budget

    • Concessions Manager- Levy Restaurant
      • Nov 2014 - Nov 2016
      • O2 Arena

      After working predominately in Catering previously, now I am at one of the best venue O2 arena working in retail department by ensuring our guests receive an excellent service at our numerous brands. Looking after 23 units with headcount of 90 with 9m turnover per year.Involved in product innovation, labour budgets, Profit & Loss reports, Cost of sales, People recruitment, training and development, event management and client liaison

  • Select Service Partners
    • Euston/Kings Cross Stations
    • Multi Site Manager
      • 2003 - 2014
      • Euston/Kings Cross Stations

      Turnover of 60k per week with 62 headcounts and accountable of 3 units.Helped improve mystery shopper score from 83% to 91%Actively involved at business planning and strategy at station level with the commercial team and the client Led and develop a sales driven culture delivering consistence operational excellence and sustain profitable growthSupported with the implementation of all new marketing promotions and product launches

Education

  • 2000 - 2002
    Middlesex University
    Master's Degree, Computer Science

Suggested Services

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Industry Focus. “Restaurants”

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