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Credentials

  • Project Management Foundations: Budgets
    LinkedIn
    Nov, 2022
    - Apr, 2026
  • Project Management Foundations: Ethics
    LinkedIn
    Oct, 2022
    - Apr, 2026
  • Project Management Foundations: Requirements
    LinkedIn
    Oct, 2022
    - Apr, 2026
  • Being an Effective Team Member
    LinkedIn
    Jul, 2021
    - Apr, 2026
  • Employee Experience
    LinkedIn
    Jul, 2021
    - Apr, 2026
  • Designing a Presentation
    LinkedIn
    Jan, 2021
    - Apr, 2026
  • Agile Development Practices
    LinkedIn
    Sep, 2020
    - Apr, 2026
  • Blockchain: Beyond the Basics
    LinkedIn
    Sep, 2020
    - Apr, 2026
  • Artificial Intelligence Foundations: Thinking Machines
    LinkedIn
    Aug, 2020
    - Apr, 2026
  • Blockchain Basics
    LinkedIn
    Aug, 2020
    - Apr, 2026
  • Big Data in the Age of AI
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Cloud Architecture: Advanced Concepts
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Cloud Architecture: Core Concepts
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Foundations of The Fourth Industrial Revolution (Industry 4.0)
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Implementing an Information Security Program
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • IoT Foundations: Standards and Ecosystems
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Learning Cloud Computing: Core Concepts
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Machine Learning & AI: Advanced Decision Trees
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Machine Learning and AI Foundations: Decision Trees
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Machine Learning and AI Foundations: Value Estimations
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • RPA, AI, and Cognitive Tech for Leaders
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Agile Foundations
    LinkedIn
    Jun, 2020
    - Apr, 2026
  • Learning ITIL®
    LinkedIn
    Jun, 2020
    - Apr, 2026
  • Project Management Foundations
    LinkedIn
    Jun, 2020
    - Apr, 2026
  • Project Management Foundations (2019)
    LinkedIn
    Jun, 2020
    - Apr, 2026
  • Business Analysis Foundations
    LinkedIn
    May, 2020
    - Apr, 2026
  • Data Analytics for Business Professionals
    LinkedIn
    May, 2020
    - Apr, 2026
  • Design Thinking: Implementing the Process
    LinkedIn
    May, 2020
    - Apr, 2026
  • Design Thinking: Understanding the Process
    LinkedIn
    May, 2020
    - Apr, 2026
  • Digital Transformation
    LinkedIn
    May, 2020
    - Apr, 2026
  • IoT Foundations: Fundamentals
    LinkedIn
    May, 2020
    - Apr, 2026

Experience

    • Lead Project Manager
      • Oct 2022 - Present
      • Istanbul

  • Yıldız Holding
    • Istanbul, Turkey
    • Senior IT Manager
      • Oct 2019 - Oct 2022
      • Istanbul, Turkey

      • Engage with the business leaders and country managers (TR-ME-NA-CA-EE) to discuss strategic direction to identify technical and non-technical ways to support and advance the business’ objectives• Continuously aligns with business stakeholders up to senior management level• Act as a liaison between third party solution providers and Business Teams, working closely with both to advance new features, innovative technology to deliver enhanced functionality and capability• Translate business needs, by partnering with appropriate resources to create project and program charters; programs managing business process change; monitor service delivery and business satisfaction; and facilitate continuous improvement• Develop business cases, functional requirements, and value realization for technical initiatives• Assist business leaders with their presentations of technology requests as part of the governance processes• Active in demand management, understanding project prioritization and approval processes• Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.• Partnered with project team members to identify and quickly address problems.• Understood key product management roadmap objectives and requirements to develop product technology strategy.• Guided organizational technology strategy and roadmaps.• Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.

  • Gümüş Grup
    • Istanbul, Turkey
    • IT Solutions Manager
      • Jan 2018 - Sep 2019
      • Istanbul, Turkey

      • Manage all Business Solution group and give the services 10 different companies and business• Led the large-scale ERP transformation project from SAP R3 to SAP S4/Hana (the first transformation project implemented conversion methodology in Turkey and has SAP awards in S4/Hana category)• Led the large-scale IT project BW/4Hana implementation and BPC.11 implementation• Led the large-scale Business project SAP Transportation Management implementation (business analysis all logistic process inside and outside country, demand planning and manage transportation, SLA and reporting)• Led the large-scale Business project SAP S & OP• Develop and manage project plan along with responsibilities related with plan• Ensure to define roles plus responsibilities throughout entire team member involved with project• Prepare resource plan as well as allocate resources• Head responsibility for complete team performance• Manage directly all employees in Technology Solutions Group pertinent to assigned project• 3rd party management and vendor, stakeholder alignment• Ensure business solutions are commensurate with goals as well as priorities• Analyse data as well as interrupt data focused on enhancing service delivery• Identify and interpret customer requirements mainly for solution as well as services.• Developed project management roadmap to define project objectives, timelines and milestones.• Modified and directed project plans to meet organizational needs.

    • Türkiye
    • Food and Beverage Services
    • 700 & Above Employee
    • Solution Architect and Product Manager, e-Commerce
      • Jan 2017 - Dec 2017

      • Project Lead of B2B eCommerce application for IOS, Android and web and customer collaboration solution which is developed with Agile methodology (CCINEXT is a B2B application which makes customer enable to enter their order by themselves, to follow price, stock level, campaign and to collect point with every single order, to redeem the point, gamification)• Service and operations management of eCommerce platform after Go-Live• Release planning and deployment management for version upgrades• 3rd party management and vendor, stakeholder alignment• Conducted technical workshops and education sessions for customers and teams.• Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.• Installed, integrated and deployed product in client environments.• Worked closely with product teams to define and prioritize partner feature requests• Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.• Managed project planning, resource allocation, scope, schedule, status and documentation.• Developed product documentation to communicate upcoming features and products to internal teams.• Prioritized roadmap in order to achieve product goals and metrics.• Reviewed new opportunities to drive business strategy at planning sessions.

    • IT Project Executive, Commercial (Team Manager)
      • Apr 2014 - Dec 2016

      • Team lead of Order Management Processes and master data management processes of large-scale SAP SD transformation project (ERP system transformation with SAP taking role as commercial lead)• Led the IT service management of Direct and Indirect business• Led the technology operations of Sales Force Effectiveness (SFE/SFA) Solutions (Voyage and Zoom) including order taking, pricing and promotions, task management, right execution daily (RED) customer engagement in front office and master data management, stock management and equipment management and accounting management in the back-office area• Managed end to end project new sales reporting system working on IOS mobile devices for all sales team starting with role to GM and it was designed to make easy roll-outs to other countries (every single role can see their team and customers and related sales reports which makes sales team spend more time on the field instead of office)• Worked with customers to understand needs and provide excellent service.• Developed project management roadmap to define project objectives, timelines and milestones.• Developed and initiated projects, managed costs and monitored performance.• Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.• Identified plans and resources required to meet project goals and objectives.

    • International Deployment Team Leader
      • Jan 2012 - Mar 2014

      • Led the overall service management (run the business) of Sales, Distribution and Marketing areas across Middle East, Central Asia and Pakistan operations• Led the roll-out and deployment of the grow and transformation type of projects across countries to standardize the systems and processes within CCI• End to end system implementation of BASIS (Coke’s S&D ERP system) and Voyage (B2B ERP and SFA solution) in the countries (business analysis, fit and gap analysis, blueprint, project charter, executive, localization and customization, business and technical training, support)• Managed transformation projects of SAP FI&AR&PP&PC in Middle East and Central Asia (fit and gap analysis, business and technical training, localization and support)• Master Data Management and alignment with all countries• Ensured system utilization of the solutions deployed and support countries to increase adoption• Delivered services to customer locations within specific timeframes.• Exceeded goals through effective task prioritization and great work ethic.• Prioritized roadmap in order to achieve product goals and metrics.• Analysed metrics to measure product performance.• Communicated effectively with team members to deliver updates on project milestones and deadlines.• Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.

    • Business Solution Analyst
      • Sep 2007 - Dec 2011

      • Led new process design and system implementation project of SAP GRC integrated with other CCI systems to fully automate the governance and risk process• Managed end to end project management of RoadNet (dynamic dispatching: optimizing delivery routes daily depends on business and customers need) and• Territory Planning (digital route planning: optimizing sales representative routes)• Took part in BASIS ERP system transformation projects for Jordan, Iraq, Syria,• Kyrgyzstan, Azerbaijan (business analysis, fit and gap analysis, blueprint, project charter, executive, localization and customization, business and technical training, support)• Implemented CCI’s distributor software to new and changed distributors (AS400 based Coke system)• Roll-out of Turkey’s presell business process and system to Pakistan operations (fit and gap analysis, business and technical training, localization, roll-out and support)• Restructuring of Finance Report suite on BO& BWP• Implemented CCI’s first SAP Warehouse Management process automation (first barcoding system in CCI, to follow product up from WH to customer, integration between ERP system and SAP WM)• Optimized system and platform performance capabilities in most efficient, practical way possible.• Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.• Collected customer satisfaction data via surveys and other measures.

  • Renko LTD
    • Ankara, Turkey
    • Researh&Development Specialist
      • Jun 2005 - Aug 2007
      • Ankara, Turkey

      • Developing and designing new products• Research on new product opportunities• Preparing manuals and guides for products

Education

  • 2000 - 2005
    Orta Doğu Teknik Üniversitesi / Middle East Technical University
    Bachelor of Science - BS, Physics
  • 2015 - 2016
    Beykent Üniversitesi
    Master's degree, MBA

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Industry Focus. “IT Services and IT Consulting”

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