Yactraq Online Inc.
IT Services and IT ConsultingView the employees at
Yactraq Online Inc.-
Hrishikesh Pore Retail | Digital | Product Management | Product Marketing | Supply Chain | Operations | Merchandising | Ecommerce
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Toronto
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Top 10%
Mahi Boyapally Lead generator-
Hyderabad, Telangana, India
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Rising Star
Jon Arnett SVP Sales at Yactraq, proven SaaS Sales, Marketing, and Product leader-
Toronto, Ontario, Canada
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Top 10%
Triveni Kuchampudi Business Development Manager at Yactraq Online Inc.-
India
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Rising Star
Navaz J Daruvala Providing AI-Speech Analytics Solution for advanced CRM applications and automated Contact Center Quality Management.-
Surrey, British Columbia, Canada
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Rising Star
Overview
Yactraq offers both out-of-the-box and custom features very cost effectively and is the global value leader in speech analytics. Our patents in conversational computing give Yactraq an edge in developing next generation virtual customer agents and other types of talking computers. A Gartner Cool Vendor (Smart Machines), Yactraq has also been mentioned in various Gartner reports for Contact Center Infrastructure, CRM, Data Science, Machine Learning and AI Core Technology. Gartner's CRM Reports for Customer Interaction Analytics, Speech Analytics & Voice-of-the-Customer (VoC). VoC is a key application area with Yactraq providing predictive lead qualification metrics to accelerate revenues and understand consumer needs. Our product pays for itself within days. Customers have seen high productivity gains for their call center team managers and quality analysts who can now hyper-target which calls to listen to, instead of using a random approach. Recorded phone calls contain valuable information related to Voice-of-the-customer & Call Agent Evaluation
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