Yactraq Online Inc.
IT Services and IT ConsultingView the employees at
Yactraq Online Inc.-
Ishan Sharma Full Stack Software Engineer | Graduate Student in the Master of Applied Computer Science program at Dalhousie University Halifax
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Halifax, Nova Scotia, Canada
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Rising Star
Darayus Tirandaz Technical consultant-
Top 10%
Sci Krishna Business Development Manager-
Hyderabad, Telangana, India
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Rising Star
sci krishna Inside Sales at Yactraq Online Inc.-
Hyderabad, Telangana, India
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Rising Star
Sourabh Kumar Santra SDE - 1 / Data Science/ AI and ML-
Hyderabad, Telangana, India
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Rising Star
Overview
Yactraq offers both out-of-the-box and custom features very cost effectively and is the global value leader in speech analytics. Our patents in conversational computing give Yactraq an edge in developing next generation virtual customer agents and other types of talking computers. A Gartner Cool Vendor (Smart Machines), Yactraq has also been mentioned in various Gartner reports for Contact Center Infrastructure, CRM, Data Science, Machine Learning and AI Core Technology. Gartner's CRM Reports for Customer Interaction Analytics, Speech Analytics & Voice-of-the-Customer (VoC). VoC is a key application area with Yactraq providing predictive lead qualification metrics to accelerate revenues and understand consumer needs. Our product pays for itself within days. Customers have seen high productivity gains for their call center team managers and quality analysts who can now hyper-target which calls to listen to, instead of using a random approach. Recorded phone calls contain valuable information related to Voice-of-the-customer & Call Agent Evaluation
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