Full Stack Engineer

• Jan 2023 - Present

Work Experience• Led Omnitraq's Angular 14 UI development, improving user engagement by 30% and cutting load times by 40%.• Managed Omnitraq's transition from AngularJS (1.X) to Angular 14.• Developed real-time Agent Assist Bot and Supervisor Heatmap with live transcription.• Led the development of a real-time ASR (Automatic Speech Recognition) pipeline with Nvidia NeMo.• Implemented load balancing, reducing Omnitraq's latency by 80%.• Enhanced Coretraq's Machine Learning Layer, achieving a 99% success rate.• Explored AWS and Oracle Serverless Computing for cost optimization.Projects• Omnitraq: A MEAN Stack Dashboard for analysing customer calls for call centres.• Coretraq: Yactraq's ASR Pipeline with customizable models.• Realtime Agent Assist Bot: Live customer interaction insights for agents.• Realtime Supervisor Heatmap: Monitor agent performance in real time. Show less

Full Stack Engineer

• Dec 2022 - Dec 2022

Full Stack Engineer

• Feb 2022 - Dec 2022

• Managed Coretraq's Kaldi-ASR ML Layer, reducing complaints by 75%.• Led Omnitraq's MVP for Angular 14 migration, targeting a 40% faster transition.• Introduced Nvidia NeMo-powered multilingual ASR Engine, achieving 90% accuracy gains.• Achieved a 75% reduction in bug complaints, cutting installation time and technical issues by 60%.

Data Engineer

• May 2021 - Dec 2021

• Achieved Shopify Approval within 10 days of alpha release, validating product swiftly. • Tripled development speed using Agile methods for greater efficiency. • Transitioned to ticket-based kanban, reducing error resolution time by 40%. • Enhanced Django site's backend to meet Shopify standards, boosting performance by 50%. • Established efficient CI/CD for Shopify App on GCP, cutting deployment time by 80%. • Implemented Server Side Tracking on GCP for precise click stream event records. • Engineered Event ID deduplication, minimizing duplicate tracking data by 99.99%. • Ensured accurate Conversion Tracking Tags across multiple platforms. • Built robust, scalable, and containerised batch ETL pipelines with graceful failing mechanisms on GCP. • Simplified ETL processes, consolidating 30 scripts into 5 DAGs, reducing maintenance by 75%. Show less