Our mission is to radically improve the engagement and capability of contact centre teams by helping them connect better with each other and with customers. Understanding what motivates and engages individual team members and provides a sense of accomplishment and pride is critical to improving each individuals performance and the overall customer experience. Datagamz provides the data insights needed to identify the best behaviours and then applies game mechanics to tap into individual motivations as a way to entrench and reward good performance – creating an engaged, productive workplace. We are proud to have successfully completed this mission for over 10,000 individuals since our inception.
