Cresta
Software DevelopmentView the employees at
Cresta-
Scott Kolman CMO at Cresta, Forbes Council Member
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Parker, Colorado, United States
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Top 5%
Jeff Melcher Training our AI Systems to quantifiably improve bottom lines-
Phoenix, Arizona, United States
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Rising Star
Parkavi Prabaharan Data Scientist @Cresta || Ex-DE Shaw || IIM C | ISI Kolkata | IIT Kgp-
Redmond, Washington, United States
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Rising Star
Chuan Wang AI/ML/LLM@Cresta-
Greater Seattle Area
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Rising Star
Jakub O. Senior Staff System Engineer at Cresta-
Los Altos, California, United States
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Rising Star
Overview
Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interactions. Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans. Cresta was born out of the Stanford AI Lab and is backed by Greylock Partners, Sequoia, and Andreessen Horowitz. We are proud to be working with companies like Intuit, Cox Communications, Dropbox, and Blue Nile.
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