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Overview

A customer conversation is just a customer conversation until you use it to drive change and improvement. Only then does it become truly valuable. Our conversation analysis software continuously analyzes your company's customer conversations. This means you can gain access to unique insights that can be immediately translated into measurable value. This makes it even easier for you to boost call quality, increase customer center efficiency, and maximize customer and employee satisfaction. Our conversation analysis has been developed specifically for the Nordic languages and is without comparison the best in its category. We believe that strong relationships are among the most important success criteria, and we also believe that good conversations can help create even stronger relationships. This is reflected in our relationships with our own clients, which we follow from onboarding to ongoing sparring and new objectives. If you would like to start a conversation with our team and see the platform for a first-hand look, the door is always open, so feel free to drop by for a coffee at Ankersgade 12e, 1.tv in Aarhus C, Denmark.