Experience

• 

  Homewood Suites by Hilton

  • Hospitality
  • 700 & Above Employee

  • Assistant General Manager

    • Mar 2023 - Present

  • Director of Housekeeping

    • Sep 2019 - Mar 2023

• 

  Caesars Entertainment Corporation

  • Las Vegas, NV, United States

  • EVS manager

    • Aug 2018 - Sep 2019
    • Las Vegas, NV, United States

    My team take care of the public areas, casino, convention center and all the restaurant collection in the resort. We do maintain carpets, marble, wooden floors, walls, lights and so many other project for the entire hotel.

• 

  Mandalay Bay Resort and Casino

  • Housekeeping Manager

    • Mar 2017 - Sep 2018

• 

  The Cosmopolitan of Las Vegas

  • Las Vegas, Nevada Area

  • Operation Coordinator/Lead

    • May 2015 - Apr 2017
    • Las Vegas, Nevada Area

    • Coordinate and provide administrative support to all areas of the operation. • Oversee the day-to-day operation of the office• Perform various duties pertaining to departmental scheduling, payroll and purchasing• Follow department policies, procedures and service standards• Maintain the security of all room keys and locks to various cabinets and drawers• Consistently update records of lost and found • Attend monthly one to one meeting with direct reports• Attend / complete monthly training hours goal / target Help achieve Key• Performance Indicators and departmental goals / targets set by the management• Dealing with the floor manager calls for any kinds of shortages. • Update the records and documentation of any received fresh linen • Keep inventory of linen/materials/all the items in stock • Control movement and distributing of fresh linen• Confer with room service staff to decipher guests’ needs in terms of linen and towels and amenities.• Restocking the floors and the mobile cart of GRA• Responsible for the overall cleanliness and sanitation of the guest' rooms.• Monitor and maintain housekeeping supplies.• Clean and maintain housekeeping equipment.• Respond appropriately to guest requests.• Observe and report any potential safety hazards.• Adhere to safety and hygiene guidelines and OSHA standards

• 

  Darvishi Royal Hotel

  • Las Vegas, Nevada Area

  • Development, Training and Operation Manager

    • Aug 2011 - Sep 2014
    • Las Vegas, Nevada Area

    • Provide inspired leadership for the organization.• Make important policy, planning, and strategy decisions.• Develop, implement and review operational policies and procedures.• Assist HR with recruiting when necessary.• Help promote a company culture that encourages top performance and high morale.• Oversee budgeting, reporting, planning, and auditing.• Work with senior stakeholders.• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.• Work with the board of directors to determine values and mission, and plan for short and long-term goals.• Identify and address problems and opportunities for the company.• Build alliances and partnerships with other organizations.• Support worker communication with the management team.