See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
William Harrison is a seasoned professional with extensive experience in security, government, customer service, logistics, administration, and information management. He has held various roles, including Student Transporter, ESAR-VHP Project Technical Coordinator, Campus Security, Remote IT Support Specialist, and Information Technology Specialist.

Credentials

  • Microsoft Certified Professional (MCP)
    Microsoft
    Mar, 2006
    - Apr, 2026
  • CPR (Adult, Child, Infant)
    American Emergency Response Training
    Nov, 2009
    - Apr, 2026

Experience

    • Student Transporter
      • Nov 2009 - Feb 2011
      • Litchfield Park, AZ

      Provide Student Transportation by operating a school bus for both mainstream and special needs students. Ensure school bus is operated in a safe and professional manner to ensure the safe transportation of students to school, sporting, or special events.

    • ESAR-VHP Project Technical Coordinator
      • Oct 2007 - Dec 2008
      • Phoenix, Arizona Area

      Provide the Technical Coordination for the Emergency System for Advance Registration of Volunteer Health Professionals (ESAR-VHP) between the Emergency Preparedness Bureau, Information Technology Services, developers and stakeholders. Ensure that vital processes and protocols are developed, become operational, and are managed per State and Federal guidelines in support of the Hospital Bioterrorism Prevention and Response Program. Performs a variety of project review and monitoring duties. Exercises responsibilities related to the administration of grants, contracts, missions assignments. Works with stakeholders within and outside the agency to resolve problems; recommends approval of modifications and extensions. Monitors compliance with grants, agreements, guidelines, other laws that apply to assigned program. Provide Information Technology and systems support for the Health Emergency Operations Center. Provide logistic support in a public health emergency as needed to support public health organizations. Successfully completed the project on time with very minimal impacts for stakeholders.

    • Campus Security
      • Sep 2007 - Oct 2007
      • Litchfield Park, AZ

      Provide security for the high school campus by monitoring students (2000 plus), activities, staff, and visitors to ensure a safe educational environment per district policy and guidance. Ensure security and safety guidelines are being applied throughout the campus. Escort authorized visitors to locations on campus. Resolve, report, and recommend corrective actions using skills to ensure a safe and secure education for all students. Coordinate with administrative staff, principles, parents, and law enforcement. Complete written reports if necessary for documentation requirements.

    • Remote IT Support Specialist
      • Oct 2005 - Jun 2007

      Delivered professional and personalized IT infrastructure support using remote system administration capabilities and leading edge automation tools. Resolve problems through system administration of remote computers for customers located in 16 countries. Responsible for providing support to over 300 clients on a daily basis. Met or exceeded all required business matrix per management guidelines. Ensure that customer satisfaction remained a high standard to meet personal and professional achievements.

  • ClientLogic, Inc.
    • Saint John, New Brunswick, Canada
    • Internet Support Specialist
      • Jul 2005 - Oct 2005
      • Saint John, New Brunswick, Canada

      Provide professional technical assistance for problems and issues regarding Internet and value added services. Responsible for managing all customer requirements by ensuring complete customer satisfaction. Assist co-workers in a team environment to ensure success of the organization in providing total customer satisfaction.

  • U.S. Department of the Interior
    • Western United States based in Phoenix, AZ
    • National Incident Management System (NIMS) Logistical Assignments
      • Aug 1989 - Nov 2004
      • Western United States based in Phoenix, AZ

      Assignments as Computer Support Technician, Base Camp Manager, Receiving and Distribution Manager, Ordering Manager, Incident Communications Manager, Facilities Management, Logistics and Plans. Provided liaison support and assistance for the Incident Management Teams responding to National Disasters and Emergencies.

    • Information Technology Specialist
      • May 1989 - Nov 2004

      Lead Information Technology Specialist with System and Network Administration Management responsibilities. Developed and implemented Data Center Management policies for two district offices. Specialized in System Administration, Information Security, Help Desk Customer Support with strong emphasis on Information Security. Experience with administrative tools such as SMS, Active Directory, Remote Access, Wireless Networking, Cisco Routers, Broadband, Dial-up, VPN, and Project Management. Provided quality leadership in satellite downloads, video, sound, conferencing, and presentations to the organization as the lead IT Specialist. Provided Information Technology leadership for the field office management team in Operations and Security Management. Transitioned through operating systems from Banyan Vines, to IBM AIX, to Windows NT/2003/XP, and Server 2000 with great success and minimal impact on the organization. Project Lead for Information Technology Team in the relocation of the Phoenix Field Office and the principle IT Specialist in the Design and Reconfiguration of the Federal Law Enforcement Dispatch Center.

    • Operations Manager, Arizona Conservation Corps
      • Sep 1991 - Mar 1992

      Operations Manager (Interagency Agreement Assignment)Provided outstanding leadership and management as the Operations Manager for the Arizona Conservation Corps (ACC) with responsibilities for personnel and project management. Responsible for the coordination and management of Corps Teams, located in five areas around the state. Provided Human Resource Leadership to ACC Team supervisors and members. Ensured that team members received and met future career development and education programs. Provided quality training to regional team supervisors in the key areas of personnel management, project management, budget, skill development, and governmental or organizational procedures. Developed the initial database for managing human resources, with emphasis on Corps Team Member development and monitoring program projects.

    • Supply Systems Analyst
      • Aug 1965 - Jun 1989

      Supply Systems Analyst and Manager for the U.S. Air Force's Supply Logistics Systems to include the Standard Base Supply System (SBSS), and Mission Capability System (MICAP). Provided leadership and direction to staff supervisors in areas of responsibility. Coordinate activities with subordinate units to ensure data integrity of asset management reporting. Ensured that personnel were trained in the required skills to ensure system availability. Responsible for the management, planning, and operations of functional areas of the Air Force Logistics Supply Systems:Computer Systems Data Management Inventory ManagementRecords and Research ManagementSecurityGraphics PresentationDocument ManagementProcedures and StandardizationMaterial Handling and Storage (Warehousing, Heavy Equipment/Motor Vehicle Operator) Lead on implementing the following projects: Deployable Combat Supply SystemLogistical Marking and Reading Symbols (LOGMARS)Manager for Phase IV Implementation of the Standard Base Supply System.

Education

  • 1965 - 2004
    Technical Training (Variety of Institutions)
    System Administration and IT Management Certifications
  • 1992 - 1993
    Wayland Baptist University
  • 1978 - 1989
    Community College of the Air Force
  • 1987 - 1987
    College of Saint Mary
  • Community College of the Air Force

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Security and Investigations”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles