Experience

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  University of Calgary in Qatar

  • Doha, Qatar

  • Executive Assistant Office of the Associate Dean Academic

    • Sep 2019 - Present
    • Doha, Qatar

    • Coordinate and organize office operations for largest department on campus; coordinate schedule and priorities of ADA, daily correspondence with students and faculty, ongoing assistance and organization of multiple projects at once, manage 400+ academic student records, executive secretary to all ADA committees, maintain and improve multiple SharePoint sites used daily by faculty and staff• Operational Manager for campus bookstore: Oversee daily operations, hire and manage two part-time student employees, ensure efficient and effective process from ordering to dispensing, coordinate with vendors and procurement, implement new online ordering system improving accuracy of invoicing, predictive ordering and cost saving. • Manage Faculty Support personnel; daily task and project assignment to meet annual goals of department, coordinate schedules. • Provide administrative support to all coordinators under the ADA Office; curriculum support, program evaluation, student immunizations records, student online resources (HESI, SLS, VSim) • Coordinate, administer and distribute results for Universal Student Rating of Instruction (USRI) surveys to entire student body every academic term• Independently develop forms, templates, databases, SharePoint sites to increase effectiveness of processes; accuracy and ease of student progression planning, records tracking and management, general tools and resources for faculty

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  University of Calgary in Qatar

  • Doha, Qatar

  • Administrative Assistant - Project Assistant

    • Apr 2019 - Jun 2019
    • Doha, Qatar

    • Compile, organize, and review student immunization data into an online database as part of a University initiative to update current record management process and policy • Assisted in the creation of new Immunization Policy and Process • Created forms, templates, and Excel database for data collection and record retention tracking. • Coordinated meetings and trained permanent staff on new process and policy. • Assisted the Associate Dean in various administrative tasks as needed.• Successfully completed the given project as part of a team, ahead of schedule

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  NORTHEAST IOWA MONTESSORI SCHOOL INC

  • Decorah, Iowa

  • Director: Summer Program

    • Jun 2016 - Aug 2018
    • Decorah, Iowa

    *Held this position during the summer months of 2016, 2017, 2018*• Creation of the initial design and implementation of the organizational structure and operational processes for the entire program• Design, plan, structure, and schedule all content for a 12-week educational program, including all daily themes and weekly field trips.• Responsible for ensuring that the program complied with the regulations and directives established by the Department of Human Services of the State of Iowa.• Coordination and daily communication with parents and caregivers in relation to the schedules and needs of each child.• Management of 10 other educators in the program including; preparation of schedules, outlining responsibilities, and ensuring regulations followed. • Meticulously keep and update confidential student, staff, and school records • Assist during the transitions between three different Heads of School. • Research and implementation of new strategies to optimize ongoing fundraising opportunities for the school year-round; for example, registration in the "AmazonSmile" and "BoxTops for Education" programs.

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  Spanish Ministry of Education, Culture and Sport

  • Spain

  • English as a Foreign Language Instructor

    • Sep 2010 - Jun 2018
    • Spain

    • Develop lesson plans, instructional materials and assessments to create an optimal learning environment • Deliver instruction to maximize student development and retention, employ a variety of teaching and development strategies to meet needs of diverse student populations.• Maintain accurate records of student progress and attendance • Learn, use, and recommend educational technologies and resources to enhance learning experiences for students and colleagues.• Translation of documents, school blog, lunch menu, and school websites from Spanish to English• Collaborate on curriculum and activity planning with all members of the English department• Research, organize and prepare students for English language proficiency exams (Cambridge and Trinity)

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  Strand Law Offices

  • Decorah, Iowa, United States

  • Legal Assistant

    • Jun 2011 - Sep 2011
    • Decorah, Iowa, United States

    *Held this position during the summer months of 2008, 2011, and 2012*• Receive and facilitate client relations daily through email, phone, and face to face interactions• Manage full-time schedules of on-staff lawyers• Design and implementation of new office-wide filing system after office move • Draft letters, pleadings, motions, and briefs for clients• Research cases, laws and regulations as needed

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  GEICO

  • Coralville, Iowa

  • Insurance Agent and Customer Service Representative

    • Oct 2009 - Sep 2010
    • Coralville, Iowa

    • Quickly and effectively resolve customer concerns and challenges• Manage accounts of, on average, 60 customers daily • Educate policyholders on insurance coverage, needs and gaps• Maintain quality control/satisfaction records in order to find new ways to improve customer service

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  University of Iowa Pomerantz Career Center

  • Iowa City, Iowa Area

  • Assistant Quality Service Coordinator

    • Sep 2006 - May 2009
    • Iowa City, Iowa Area

    • Provide daily assistance to Quality Service Coordinator, Career Advisers, other staff, students and alumni• Coordinate weekly schedules of five Career Advisers on staff• Assist with the recommendation and application of career exploration, networking, and leadership development activities based on individual student and alumni needs• Facilitate employer panels and presentations by community leaders