Experience

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  Singapore University of Social Sciences (SUSS)

  • Singapore

  • Head, Artificial Intelligence for Business (Graduate Diploma)

    • Feb 2023 - Present
    • Singapore

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  Revenue Management Solutions

  • United States
  • Business Consulting and Services
  • 200 - 300 Employee

  • Director

    • Dec 2018 - Sep 2019

  • Senior Consultant

    • Sep 2017 - Dec 2018

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  Procter & Gamble

  • United States
  • Manufacturing
  • 700 & Above Employee

  • Regional Service Delivery Manager

    • 2013 - Oct 2017

  • Supply Chain Analyst

    • 2013 - Oct 2017

    • Lead analyst to design end-to-end distribution network for China and Indonesia market with 10% savings of total cost to serve via supply chain optimization analysis • Analyzed and determined optimal inventory level in supply chain network and resulted in a 10% working capital reduction for both P&G and customer

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  National University of Singapore

  • Singapore

  • Research Scholar

    • Aug 2008 - Jul 2013
    • Singapore

    • Research Interest: knowledge management, social media, Web 2.0, patent analysis, intellectual property management• Skills Sets: survey design, administration of web survey, statistical analysis

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  The Alta Group, China

  • Beijing City, China

  • Consultant

    • Jan 2012 - Jul 2012
    • Beijing City, China

    • Led and implemented an internal knowledge management project• Implemented electronic knowledge repository via Microsoft SharePoint, integrated social media tools into existing knowledge management systems• Provided guideline of social media for internal knowledge sharing

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  The Alta Group, China

  • Beijing City, China

  • Business Analyst

    • 2008 - 2008
    • Beijing City, China

    The global advisory firm for equipment finance and leasing industry with a focus in China market.• Involved in the consulting projects for clients of leading China equipment manufacturers• Conducted equipment financing market and industry analysis.• Generated insights in risk management and market entry strategies for China equipment manufacturers.• Implemented best-practice of vendor finance programs by benchmarking the top equipment manufacturers (e.g., Caterpillar, Inc.)Highlights:• The projects were on a continuous basis, and our clients’ business performances were improved.

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  IBM, China Software Development Lab (CSDL)

  • Beijing City, China

  • User Experience Engineer (Technical Writing)

    • Jul 2007 - Dec 2007
    • Beijing City, China

    • Worked with IBM SVL Silicon Valley Lab to improve the performance of DB2 (an IBM database management product) and evaluated the feedback from clients, like the US banks and finance institutes• Assisted manager to prepared business review and presentations for customers• Organized intern workshop to brainstorm effective solution to technical problems and share knowledge such as XML, HTML and Java.Highlights:• My internship performance and business analysis skills were appreciated by my supervisor and referred me to a permanent position of business analyst at IBM.