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Bio

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Vicki Olsen is a seasoned banking professional with extensive experience in customer service, commercial lending, and financial analysis. She has worked in various roles, including teller, residential lender, branch manager, and commercial lending staff, and has expertise in Microsoft Office, financial software, and coaching. Olsen currently works at Merchants Bank, where she provides administrative support to lenders and coordinates commercial loan closings.

Experience

  • Downs Rachlin Martin PLLC
    • Lebanon, New Hampshire
    • Paralegal
      • Jul 2017 - Present
      • Lebanon, New Hampshire

  • Merchants Bank
    • Bradford, Vermont
    • Commercial Associate - Asst. Vice President
      • Jul 1993 - Jul 2017
      • Bradford, Vermont

      During my extensive banking career, I have experience in the following roles: teller, residential lender, branch manager and commercial lending staff supervisor. Current duties include:• Administrative support to two lenders - entails management of a $111M portfolio consisting of 300+ clients• Commercial documentation preparation and review• Independently coordinate commercial loan closings• Work closely with clients, attorneys and accountants• Database management• Preparation of various weekly, monthly and quarterly reports• Involved with departmental special projects as assigned, such as writing procedures and policies, training of staff, etc.SKILLS• Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook• Experience with various database programs, such as Goldmine, Advisor, Customer Profitability Management software• Experience with Fiserv AS400 and JHA Customer Information Systems• Expertise using LaserPro documentation software• Comprehensive use of web-based applications • Internet research

  • Bradford National Bank
    • Bradford, Vermont
    • Lending Assistant
      • May 1989 - Jul 1993
      • Bradford, Vermont

      Bradford National Bank was acquired by Merchants Bank (my current employer) in July, 1993.

Education

  • 1986 - 1989
    University of Vermont
    not completed (45 credits required), Sociology with a Political Science minor

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Industry Focus. “Banking and Financial Services”

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